HEMP360 review for Product Reviews
Nov. 10, 2021
I've been using this app for many years and I just recently noticed that the reviews are no longer loading up nicely on each product page. They are in plain text and I can't login into the app through Shopify. I get an error message.
Hi there. Thank you for taking the time to leave this review, we are sorry to hear you are having these issues with the app. I would recommend removing the app and re-installing it. You should also make sure you are accessing the app from a regular browser and not utilizing an incognito window as this may generate a 404 error. If you are still having errors after this, your next step would be to reach out to our live support so we can take a closer look with you. If you need to reach out to us, please visit the Shopify Help Center (https://bit.ly/3cJkx8V) and log into your account to create a support request. Thank you! -Marty, Shopify Support
