pandadake review for Product Reviews
Dec. 12, 2021
It's really too bad that it keeps showing that product_handle can't be found, when I'm sure I didn't fill in the error.
Hi, there. Thank you for taking the time to leave this review and share this feedback. We are sorry to hear you are having this issue. It sounds like you are having issues when trying to Import/Export reviews via the app. You want to make sure that when you are uploading your CSV file, the headers and all content match the info and order described in our Product Reviews guide here (https://bit.ly/3s3H8Fc). If you have confirmed that your CSV file is correct and you are still having issues, I would recommend reaching out to our support team to take a closer look. Please contact us via the Shopify Help Center (https://bit.ly/3cJkx8V) and we'd be happy to continue assisting you through live chat, email, or callback. Thanks again! -Marty, Shopify Support