etch + ekho | Custom Pet Portrait Jewellery & Accessories review for Product Reviews
Feb. 17, 2022
It is my first time using this app. I imported 3 reviews but they are not showing up anywhere. Can someone help? Thank you.
Using app
Over 1 year
Total reviews
1
Average rating
2.0
Hey, there. Thank you for reaching out and bringing this to our attention. If you're looking to import reviews onto Product Reviews, then we've got a step-by-step guide to assist you with that right over here: https://bit.ly/3s3pbWQ. It's important to note that the CSV needs to be formatted properly in order for reviews to be imported successfully, so we'd recommend using the template found here: https://bit.ly/3HAFwXw. That being said, if you need further assistance with importing reviews, then we'd be happy to continue assisting you through live chat, email, or callback. Please visit the Shopify Help Center (https://bit.ly/3ttBpXi) and log in to your account to create a support request. Cheers! -Elias, Shopify Support