Luise & Fritz - Christine Luise Raabe review for Product Reviews
May 3, 2022
updated may 03, 2022 APP ONLY WORKS ON OUR iPad within the shopify app - NOT ON WINDOWS No matter which computer, no matter wich Windows 10, 11 or the ancient Win 7, no matter which browser Mozilla, Chrome, Edge even with deleted cache and cookies. Once again the app doesn't work. An annoyance for months. After a short time, after several reinstallations, it worked again, but now it suddenly stopped working again. Again the error message as mentioned below Not really usable on Windows. old comment: I've been getting the following error message when I open the app: "An unexpected error occurred. Try refreshing this page or going to another page in Shopify. If that doesn't work, visit our status page for updates and try again later." Reinstalling several times didn't help either. Please check!!
Using app
Over 1 year
Total reviews
4
Average rating
4.0
I'm sorry to hear that you've had this problem and thank you for letting us know here. If you're having the same issue after reinstalling the app, I would try accessing it through different browsers and devices to see if it's consistently failing to load across each one. You can contact our support team directly if the problem persists; they can be reached through our Help Center through this link: https://bit.ly/2AWw5VA. -Victor
