bMINI BONDI review for Product Reviews
April 6, 2022
Can someone please help me to import my reviews to my new template? I saved it as CSV and tried a number of times but it just doesn’t work.
I'm sorry to hear that you've had issues importing your reviews into the Product Reviews app and thank you for notifying us of the issue here. I would first recommend checking out our help documentation about CSV review imports and making sure that you're following the listed instructions: https://bit.ly/3KE7xj0. Importing CSV files can often result in an error even if the mistake in the file is small, so it's also worth checking your CSV file again to make sure there aren't any errors or typos. If you're still unable to locate the issue and are still receiving an error message when you try to import, you can contact our support team for further assistance: https://bit.ly/2AWw5VA. -Victor, Shopify Support