The Foxes Curiosity Cabinet review for Product Reviews
May 5, 2022
Shows Error 404 code and nothing. Useless. It's been doing that for months now :( I cannot get it to work and I've had customers enquire about where to leave a review and this didn't do the job. Is it another case of only works in US/Canada and not compliant with UK, as this keeps happening. Shopify is an excellent website builder but this app is sadly a let down and causes hold ups, I'm now searching for a suitable review app that doesn't charge the earth, business owners dely on time saving professional services to help business flow. This is not one of those experiences sadly
Hey, there. Thanks so much for taking the time to leave a review for Product Reviews. I can let you know that this issn't a compliance issue based on your region of operation, and with that being said, I'm so sorry to hear that these issues have disrupted your business. Investigating these 404 issues, they typically end up being the result of a cookies setting issue with the browser you're using to login to your Shopify store. Product Reviews requires cookies to be enabled in order for it to function and load as needed. You can confirm that this is a cookies issue by using a different browser to login to your Shopify store, and to open the application. If you're using a private viewing or incognito browser, you'll need to not use this type of window to login to your store, as this will cause Product Reviews not to work, as these types of windows block cookies. The method used to enable cookies is different for all browsers. If you're using Google Chrome, you can try the following steps: (Chrome menu > settings > privacy and security > cookies and other site data). The steps for checking your cookies settings for other browsers can also be found via a quick Google search. If you go through the above steps and you continue to get the 404 errors, reach out to our live team using this link here: https://bit.ly/2AWw5VA. This will allow us to get you authenticated to make sure that we can look into any additional errors. -Imogen, Shopify Support
