MexicoMiAmor review for Product Reviews
May 25, 2022
I honestly wanted to believe, that the app for reviews by Shopify would be fine. When you just want reviews on your shop it's easy to use and works, but there I encountered two severe issues. 1st Schema.org data snippets are not provided correct. We use a Shopify OS 2.0 theme. We encountered a mix of incomplete schema data which leads to "warnings" at Google Shopping and Search Console. Even worse, when we uninstalled this app from our shop to give another app a try, it wiped all our metafields data, ALL does nail it, not just the reviews meta data, but also other data we used, which has nothing to do with reviews, plus it wiped the Google Shopping feed data (Categories, Codes, Prices per kg/l). This app should really get a major bug hunt and refresh, for us it caused a lot of work to restore our data. (because our backup app did not backup metafield data)
Thank you for writing your review and for detailing the issues you had with the Product Reviews app. I appreciate the frustration you'd have with the loss of feed data and issues with the scheme data provided by the app, and I will be sure to submit your comments to our app development team. -Victor, Shopify Support
