Combine Guitars review for Product Reviews
July 7, 2022
So far the plugin has been good, but I am having trouble with my Public Reply not showing up. My customers review display completely fine, but my Public Replies to their reviews are not visible. Any help, Shopify support team? EDIT: After 2 days, Replies randomly started showing up. I changed no settings. Maybe Shopify saw my review and fixed the issue, or perhaps it simply takes a few days to update? Not sure. Things seem to be working smoothly now.
Hey, there. Thanks so much for bringing this to our attention and providing an update! We're glad to hear that the issue resolved itself. However, if you're experiencing any issues with our app, then please don't hesitate to get in touch with us. While we're unable to provide troubleshooting support via the Shopify App Store, we'd be happy to assist you through live chat, email, or callback. Simply visit the Shopify Help Center (https://bit.ly/2AWw5VA) and log into your account to create a support request. Thank you! -Elias, Shopify Support
