Upsell & Cross‑Sell Booster
Can show targeted products as an offer to relevant customers
Rating
3.9
feedback
7
chart
#13,978
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
0%
-
Less than a month
43%
-
Less than a year
29%
-
More than a year
29%
Reviews Summary
The reviews for this Shopify App are mixed, with both positive and negative feedback from users. On the positive side, users have praised the app for its great design, functionality, and ease of use. Some users mentioned that the customer service team was helpful and provided fast service when needed. The app was able to deliver on its promise of upselling products and was reasonably priced compared to other similar apps. Users appreciated the ability to choose which products to upsell and felt in control of the process. On the negative side, users reported issues with bugs such as offer titles not showing up, pop-up features not working, and discrepancies between mobile and desktop displays. Some users expressed frustration with the company's request for full access to the store and additional payment for fixing issues. There were also concerns about the lack of communication and follow-up from the company after granting access. Overall, while the app has potential and positive aspects, some users had a negative experience with bugs and customer service.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
May 10, 2019
This company is a joke. Submitted a list of bugs and new requests. They asked for full access and then advised all was beyond their scope. They also asked for additional payment if we'd like to proceed. If you're not able to fix bugs, why do you even charge? Bugs that were reported: (1) Offer title not showing up (2) Pop up feature not working (3) Mobile showing 5 products but desktop showing 4 (4) Not able to upsell by selecting all products - you're forced to pick specific products. Use at your own risk.
Feb. 23, 2019
The company asked for an access to the store and to be given the Password! I honestly found it very strange , especially that no other app asked for a store pass before to fix the app functionality ! However, I decided to grant it to them after seeing other reviewers APPARENTLY had them to integrate with their stores in order to get them into fixing up what it was needed! Since the app was granted the pass, I am still waiting for their response back to me! They were emailing me back and forth when I was reluctant to give it to them! However , all the emails stopped right after my last email to them with the pass info !! They didn't fix anything yet and they didn't get back to me about any progress of them working on the app in my store ! I really found all of that so strange !! From the price they are offering you can tell that the app won't be of much of help to upsell products. It kind of worked in mobile but not on the Desktop. It has limited functionality and luck personal customization ! I could be all wrong, but my gut feeling is telling not to trust this app. So i deleted it and changed my pass !
June 5, 2017
Great app, nice design and function. Had trouble configuring at first but the team was great and helped set it up for free. My site is: https://www.shadeheaven.com
Jan. 3, 2017
Had trouble at first and contacted customer service. Everything works great - even on my mobile phone. Great App and easy to use.
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