Upsell & Cross‑Sell Booster for Shopify

Upsell & Cross‑Sell Booster

Can show targeted products as an offer to relevant customers

Rating

3.9

feedback

7

Reviews

chart

#12,109

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    43%
  • Less than a year
    29%
  • More than a year
    29%

Reviews Summary

The reviews for this Shopify app are mixed, with some users experiencing negative interactions with the company while others praise the app's functionality and customer service. One common theme in the negative reviews is the company's request for full access to the store and additional payment for fixing reported bugs. Users expressed frustration with delays in response and lack of progress after granting access. On the other hand, positive reviews highlight the app's great design, ease of use, and helpful customer support. Users mentioned successful configurations, fast service, and the app's ability to upsell products effectively. Overall, the app seems to have potential but may have some issues with customer interactions and bug fixes.

Highlights

Negative interactions with the company
App functionality and design
Customer service and support
Bug fixes and delays
Upselling and ease of use

Rating Breakdown

  • 5
    71% (5 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    29% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

May 10, 2019

This company is a joke. Submitted a list of bugs and new requests. They asked for full access and then advised all was beyond their scope. They also asked for additional payment if we'd like to proceed. If you're not able to fix bugs, why do you even charge? Bugs that were reported: (1) Offer title not showing up (2) Pop up feature not working (3) Mobile showing 5 products but desktop showing 4 (4) Not able to upsell by selecting all products - you're forced to pick specific products. Use at your own risk.

Using app

1 day

Total reviews

15

Average rating

1.9

1 / 5 Share

Feb. 23, 2019

The company asked for an access to the store and to be given the Password! I honestly found it very strange , especially that no other app asked for a store pass before to fix the app functionality ! However, I decided to grant it to them after seeing other reviewers APPARENTLY had them to integrate with their stores in order to get them into fixing up what it was needed! Since the app was granted the pass, I am still waiting for their response back to me! They were emailing me back and forth when I was reluctant to give it to them! However , all the emails stopped right after my last email to them with the pass info !! They didn't fix anything yet and they didn't get back to me about any progress of them working on the app in my store ! I really found all of that so strange !! From the price they are offering you can tell that the app won't be of much of help to upsell products. It kind of worked in mobile but not on the Desktop. It has limited functionality and luck personal customization ! I could be all wrong, but my gut feeling is telling not to trust this app. So i deleted it and changed my pass !

Using app

6 days

Total reviews

6

Average rating

3.2

5 / 5 Share

June 5, 2017

Great app, nice design and function. Had trouble configuring at first but the team was great and helped set it up for free. My site is: https://www.shadeheaven.com

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 3, 2017

Had trouble at first and contacted customer service. Everything works great - even on my mobile phone. Great App and easy to use.

Using app

30 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 12, 2016

Great fast service making adjustments.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

All reviews

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