SellBuzz : Upsell & Cross‑sell for Shopify

SellBuzz : Upsell & Cross‑sell

Drive more revenue with customizable upsell & cross-sell items

Rating

3.0

feedback

2

Reviews

chart

#20,062

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    50%
  • Less than a month
    50%
  • Less than a year
    0%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify app are quite polarized, with one user expressing frustration over unresolved bugs and additional payment requests for fixing issues, while another user praises the app's functionality and customer support. The negative review highlights issues such as offer titles not showing up, malfunctioning pop-up features, and discrepancies between mobile and desktop displays. On the other hand, the positive review emphasizes the app's ease of use, attractive design on desktop, and efficient customer support in resolving issues. Despite the mixed feedback, the app seems to offer a range of features for setting up offers and enhancing the cart page experience.

Highlights

Bug reports and unresolved issues
Customer support experience
App functionality and ease of use
Differences in mobile and desktop displays
Payment requests for bug fixes

Rating Breakdown

  • 5
    50% (1 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    50% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

May 10, 2019

This company is a joke. Submitted a list of bugs and new requests. They asked for full access and then advised all was beyond their scope. They also asked for additional payment if we'd like to proceed. If you're not able to fix bugs, why do you even charge? Bugs that were reported: (1) Offer title not showing up (2) Pop up feature not working (3) Mobile showing 5 products but desktop showing 4 (4) Not able to upsell by selecting all products - you're forced to pick specific products. Use at your own risk.

Using app

About 7 hours

Total reviews

17

Average rating

2.0

5 / 5 Share

Nov. 4, 2016

I got off to a rough start with this app. I couldn't seem to get the app to work on a mobile device. Although it was awesome looking on a desktop. I contacted customer support and they got right to it. Once they fixed the problem, I have to say this is a top notch app. It looks great on my cart page. The set up is super easy. I was able to set up over 200 offers without any problems. The dashboard is simple to use. And the SUPPORT TEAM was great. This seems like a must have app for any shop.

Using app

2 days

Total reviews

11

Average rating

4.6

All reviews

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