MuscleFeast review for Warnify Pro Warnings
June 6, 2019
I purchased this app for Prop 65 warning for 2 products and the setup was easy and straight forward. The only problem is when someone tries to order in California, no warning is populated, so it does not do what it is supposed to do. I would love to upgrade this from 1 star to 5 stars but I have not been able to get any help as when I try to help from their app, I get an error message.
Thanks for your review first of all. We are sorry to hear that you had a problem with the app. We would be happy to troubleshoot it and find the solution, but unfortunately we haven't got any reply from the email address associated with the store. Please reply to those emails or simply email us at [email protected], so we could work with you on finding the reason. Ideally, in order to find the reason, we would like to know the order numbers where the popup was not show although it should be. As for now, I've checked your setup and noticed that you've made the warning to be shown only once during the customer session. With this option enabled, the warning won't be shown again if you previously pressed "OK" into the popup. Thanks in advance.