Webkul Zipcode Validator
Check Product Availability at a Location with Zipcode
Rating
3.7
feedback
19
chart
#11,303
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
0%
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Less than a month
32%
-
Less than a year
42%
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More than a year
26%
Reviews Summary
The reviews for this Shopify App are mixed, with some users praising the app's functionality and support team, while others are disappointed with its performance and customer service. Positive aspects highlighted include the app working fantastically, quick and knowledgeable support team, easy installation, and fitting seamlessly with the theme. On the other hand, negative feedback revolves around the app suddenly stopping working, poor instructions for setup, difficulties in uploading large sets of zip codes, lack of response from customer support, and specific limitations in configuring zip codes for local delivery services. Some users also mentioned delays in support responses and the need for improvements in the app's features like allowing visitors to select their country and zip code more easily.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
May 7, 2021
How any app can stopped working automatically , when it was working fine. Waste of money. It should be intimated if there is change.
Hi, Thanks for the review. Please do respond to the customer support email, in which they have requested the access, then we can check which change you are referring to, as we have not done any change to the app. Looking forward for a response.
Dec. 13, 2020
This was the only app I found on the store that asks customers for their Zipcode on entry to the store, while keeping availability of products different for different pincodes. However, the app had poor instructions on how to set it up, and could not upload the large set of zipcodes (all across India) that I needed for my website. When I couldn't do so on the app, I contacted their customer care. I sent them a list of >29000 zipcodes that needed to be added. They told me they had all been added, yet when I tested on the website many zipcodes from important cities had not been added. Their app interface doesn't allow me to export all added zipcodes, so I couldn't even find out for myself which ones got missed. I clearly articulated to their support team why I needed their back-end support to resolve the problem. Over 5 days of talking to them, they could not resolve my problem, and told me to solve it myself. Luckily, I found another app that did what I need, and I was able to set up in under 30 minutes.
Oct. 20, 2020
We have been using this app on our webstore: https://www.bighaat.com/,but now the app is not working .The Zipcode validator is not appearing in any of our web pages. We tried reaching out to customer support several time but did not get a response. We are extremely disappointed with this app and the customer service.
Hi, Please excuse for the less satisfied experience. As you have changed the theme, after which the issue aroused. There was some CSS conflict, which the team fixed and things are working fine now. And the team is in touch with you all the time to get the issue fixed.
April 21, 2020
App works fantastic. Support team are highly knowledgeable and resolved any problems super quickly..
Hi, Thank you for the review. It was nice working with you :) If you have more queries, feel free to connect.
Dec. 31, 2019
Very nice support time. So handsome, and so patience with the clients. Helps with every question and wants to fix every small problem that you have. I really recommend them. :-)
Hi, Thank you for the review. We are glad that we are able to help you. Regards, Team Webkul
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