Webkul Zipcode Validator
Check Product Availability at a Location with Zipcode
Rating
3.7
feedback
19
chart
#14,444
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
0%
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Less than a month
32%
-
Less than a year
42%
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More than a year
26%
Reviews Summary
The reviews for this Shopify App are mixed, with both positive and negative feedback from users. On the positive side, many users praised the app's functionality and the quick and helpful support provided by the team. Users mentioned that the app worked well for their specific needs, such as managing zip codes for delivery restrictions. The support team, particularly Pooja, was highlighted for their knowledge and responsiveness in resolving issues. However, on the negative side, some users experienced issues with the app suddenly stopping working or not functioning as expected. There were complaints about the lack of clear instructions for setup, difficulties in uploading large sets of zip codes, and challenges in customizing the app to fit specific requirements. Additionally, some users found the process of configuring zip codes for specific products to be cumbersome and time-consuming.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
May 7, 2021
How any app can stopped working automatically , when it was working fine. Waste of money. It should be intimated if there is change.
Hi, Thanks for the review. Please do respond to the customer support email, in which they have requested the access, then we can check which change you are referring to, as we have not done any change to the app. Looking forward for a response.
Dec. 13, 2020
This was the only app I found on the store that asks customers for their Zipcode on entry to the store, while keeping availability of products different for different pincodes. However, the app had poor instructions on how to set it up, and could not upload the large set of zipcodes (all across India) that I needed for my website. When I couldn't do so on the app, I contacted their customer care. I sent them a list of >29000 zipcodes that needed to be added. They told me they had all been added, yet when I tested on the website many zipcodes from important cities had not been added. Their app interface doesn't allow me to export all added zipcodes, so I couldn't even find out for myself which ones got missed. I clearly articulated to their support team why I needed their back-end support to resolve the problem. Over 5 days of talking to them, they could not resolve my problem, and told me to solve it myself. Luckily, I found another app that did what I need, and I was able to set up in under 30 minutes.
Oct. 20, 2020
We have been using this app on our webstore: https://www.bighaat.com/,but now the app is not working .The Zipcode validator is not appearing in any of our web pages. We tried reaching out to customer support several time but did not get a response. We are extremely disappointed with this app and the customer service.
Hi, Please excuse for the less satisfied experience. As you have changed the theme, after which the issue aroused. There was some CSS conflict, which the team fixed and things are working fine now. And the team is in touch with you all the time to get the issue fixed.
April 21, 2020
App works fantastic. Support team are highly knowledgeable and resolved any problems super quickly..
Hi, Thank you for the review. It was nice working with you :) If you have more queries, feel free to connect.
Dec. 31, 2019
Very nice support time. So handsome, and so patience with the clients. Helps with every question and wants to fix every small problem that you have. I really recommend them. :-)
Hi, Thank you for the review. We are glad that we are able to help you. Regards, Team Webkul
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