Webkul Zipcode Validator
Check Product Availability at a Location with Zipcode
Rating
2.8
feedback
6
chart
#16,867
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
0%
-
Less than a month
83%
-
Less than a year
0%
-
More than a year
17%
Reviews Summary
The reviews for the Zipcode Validator app by Webkul are mixed, with both positive and negative feedback. Positive aspects include the app working perfectly for some users, quick and helpful support from the team, and easy installation. On the other hand, negative aspects highlighted in the reviews include poor instructions for setup, difficulties in uploading a large set of zip codes, lack of response from customer support, and issues with zip codes showing as 'Not Available' after a short period of use. Some users also mentioned challenges in getting timely and effective assistance from the support team, leading to frustration and disappointment.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Dec. 13, 2020
This was the only app I found on the store that asks customers for their Zipcode on entry to the store, while keeping availability of products different for different pincodes. However, the app had poor instructions on how to set it up, and could not upload the large set of zipcodes (all across India) that I needed for my website. When I couldn't do so on the app, I contacted their customer care. I sent them a list of >29000 zipcodes that needed to be added. They told me they had all been added, yet when I tested on the website many zipcodes from important cities had not been added. Their app interface doesn't allow me to export all added zipcodes, so I couldn't even find out for myself which ones got missed. I clearly articulated to their support team why I needed their back-end support to resolve the problem. Over 5 days of talking to them, they could not resolve my problem, and told me to solve it myself. Luckily, I found another app that did what I need, and I was able to set up in under 30 minutes.
Oct. 20, 2020
We have been using this app on our webstore: https://www.bighaat.com/,but now the app is not working .The Zipcode validator is not appearing in any of our web pages. We tried reaching out to customer support several time but did not get a response. We are extremely disappointed with this app and the customer service.
Hi, Please excuse for the less satisfied experience. As you have changed the theme, after which the issue aroused. There was some CSS conflict, which the team fixed and things are working fine now. And the team is in touch with you all the time to get the issue fixed.
July 17, 2019
Great support team. Pooja helped fix our problems very quickly and the app works perfectly. I highly recommend Webkul and their apps.
Sept. 14, 2017
Zipcode Validator, not only works perfect, but is installed in a jiffy. The support team, reacted instantly on my requests and they even updated their CSS for me. Overall a big thumbs up for Webkul ;) Jacques Pernet - JACQ Shopify Partner & Expert
Feb. 17, 2017
I am having terrible luck with this app in the United States. It worked fine for about 8 hours and now all of the zip codes assigned are saying "Not Available" I have sent in a request via email for help... waiting...
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