All reviews

Rating Breakdown

  • 5
    58% (11 ratings)
  • 4
    11% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    11% (2 ratings)
  • 1
    21% (4 ratings)
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2 / 5 Share

May 7, 2021

How any app can stopped working automatically , when it was working fine. Waste of money. It should be intimated if there is change.

Using app

About 1 year

Total reviews

2

Average rating

3.5

Developer Reply

Hi, Thanks for the review. Please do respond to the customer support email, in which they have requested the access, then we can check which change you are referring to, as we have not done any change to the app. Looking forward for a response.

1 / 5 Share

Dec. 13, 2020

This was the only app I found on the store that asks customers for their Zipcode on entry to the store, while keeping availability of products different for different pincodes. However, the app had poor instructions on how to set it up, and could not upload the large set of zipcodes (all across India) that I needed for my website. When I couldn't do so on the app, I contacted their customer care. I sent them a list of >29000 zipcodes that needed to be added. They told me they had all been added, yet when I tested on the website many zipcodes from important cities had not been added. Their app interface doesn't allow me to export all added zipcodes, so I couldn't even find out for myself which ones got missed. I clearly articulated to their support team why I needed their back-end support to resolve the problem. Over 5 days of talking to them, they could not resolve my problem, and told me to solve it myself. Luckily, I found another app that did what I need, and I was able to set up in under 30 minutes.

Using app

6 days

Total reviews

3

Average rating

3.7

1 / 5 Share

Oct. 20, 2020

We have been using this app on our webstore: https://www.bighaat.com/,but now the app is not working .The Zipcode validator is not appearing in any of our web pages. We tried reaching out to customer support several time but did not get a response. We are extremely disappointed with this app and the customer service.

Using app

Over 1 year

Total reviews

9

Average rating

3.7

Developer Reply

Hi, Please excuse for the less satisfied experience. As you have changed the theme, after which the issue aroused. There was some CSS conflict, which the team fixed and things are working fine now. And the team is in touch with you all the time to get the issue fixed.

5 / 5 Share

April 21, 2020

App works fantastic. Support team are highly knowledgeable and resolved any problems super quickly..

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Thank you for the review. It was nice working with you :) If you have more queries, feel free to connect.

5 / 5 Share

Dec. 31, 2019

Very nice support time. So handsome, and so patience with the clients. Helps with every question and wants to fix every small problem that you have. I really recommend them. :-)

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you for the review. We are glad that we are able to help you. Regards, Team Webkul

4 / 5 Share

Nov. 26, 2019

We have been using this app on our following webstore: https://mydentalwig.com/ We would have like to have the zip code pop up earlier. We requested to speed it up, but it did not happen yet. Also, we would have love if we could just list countries in the world and allow visitors to just scrawl down, select their country, then their zip code, instead we, having to enter zip code by zip code in the admin. Check it by yourself, and see if your zip code you entered pops up quickly.

Using app

Over 4 years

Total reviews

12

Average rating

4.2

5 / 5 Share

July 17, 2019

Great support team. Pooja helped fix our problems very quickly and the app works perfectly. I highly recommend Webkul and their apps.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

June 26, 2019

Pooja and her team were fantastic in resolving our issue. We needed some adjustments to be done, and they were very quick in responding and solved the issue right away. I highly recommend this app.

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 3, 2019

Pooja and his team have been FANTASTIC and very responsive. We needed a couple minor adjustments to the App for our usage and they did it quickly and correctly. Very happy with this app and well worth it! www.savonservices.com

Using app

7 days

Total reviews

6

Average rating

5.0

2 / 5 Share

March 15, 2019

Webkul has excellent support system and I am pleased with their support. It is based on email and you have to wait for 1 day to get reply and then write again. They charge for chat based support which doesn't make sense as most of the companies now provide that free. Otherwise they have good knowledge and they understand customer issue very well.

Using app

22 days

Total reviews

4

Average rating

4.3

5 / 5 Share

Feb. 27, 2019

This is exactly what I was looking for. My business operated in the UK and we only deliver items to certain Postcodes so this app was perfect. Set up is easy and the support is super quick.

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 20, 2019

Good app , support for my online store Support team response quik well , really appreciate for this team.

Using app

About 2 months

Total reviews

5

Average rating

4.8

1 / 5 Share

Oct. 15, 2018

Not very useful for local delivery services. They tie all the zipcode importing to specific products. Which is a pain in the ass to configure. Not sure why they wouldn't just have a list of whitelisted zip codes and if order is in serviced zip code area then let order go through else fail order and give message to customer saying we don't service your area. Making it product specific is a very niche thing that complicates the entire process and makes setup long and difficult. Example if you have 25 products you have to list each product and what zipcode you service those products to individually and upload a csv file with that info to get started. Huh? Really? Not an awesome thought if you are like us and have 10-15 different products a week.

Using app

26 days

Total reviews

3

Average rating

1.0

Developer Reply

Hi, Thanks for sharing the feedback. Your problem can be solved, as we do have an option where in you can add all the added zipcodes to the products. This way you dont have to add the zipcodes to the individual product. In case you are configuring the app then you can first check this option and then import the product, so that you dont have to add the zipcode to each product. You can also select the products at a time, and then assign all the added zipcodes to all the products. So, in case you wish to use the app, please feel free to connect. Thanks & Regards, Team Webkul

5 / 5 Share

Aug. 10, 2018

Fantastic support! The app works as advertised and webkul is super responsive whenever I’ve had questions. Couldn’t be more pleased with them and the product!

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 26, 2018

Easy to install, fits with my theme flawlessly. Exactly the functionality I was looking for. Excellent support too! Prompt & friendly.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 8, 2018

Very helpful support team when I needed and has helped me organise my products to the right areas

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 14, 2017

Zipcode Validator, not only works perfect, but is installed in a jiffy. The support team, reacted instantly on my requests and they even updated their CSS for me. Overall a big thumbs up for Webkul ;) Jacques Pernet - JACQ Shopify Partner & Expert

Using app

Over 2 years

Total reviews

2

Average rating

5.0

1 / 5 Share

Feb. 17, 2017

I am having terrible luck with this app in the United States. It worked fine for about 8 hours and now all of the zip codes assigned are saying "Not Available" I have sent in a request via email for help... waiting...

Using app

1 day

Total reviews

1

Average rating

1.0

4 / 5 Share

Oct. 27, 2016

Nice app. mainly helpful to Indian website and Good support team. Thank you

Using app

12 days

Total reviews

6

Average rating

4.8