ReviewXpo Product Reviews App
Boost eCommerce Sales with Trusted Product Reviews App
Rating
4.9
feedback
120
chart
#1,862
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
6%
-
Less than a day
18%
-
Less than a month
26%
-
Less than a year
47%
-
More than a year
1%
Reviews Summary
ReviewXpo is a highly praised Shopify app with a strong focus on customer support and ease of customization. Users appreciate the app for its user-friendly interface, quick and helpful customer service, and the ability to match the review widget with their store's branding. Positive themes in the reviews include the app being easy to use, great customer support, and the option to add photo and video reviews. However, there are some negative aspects mentioned, such as issues with review assignment to new products and difficulties with CSV imports. Despite these challenges, the support team's responsiveness and efforts to resolve issues quickly have been highlighted as commendable.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
March 26, 2025
Easy to Customize with Great Support! We just started using ReviewXpo, and it’s been perfect for our store. It’s so easy to adjust the review widget to match our branding and set up how reviews are shown.
March 5, 2025
App tut was sie soll. Support war / ist schnell und konstruktiv. Kleineres Problem wurde gelöst.
Feb. 3, 2025
It worked well at first, but as I added new products, the reviews from other products were incorrectly assigned to the new ones, which should have had zero reviews. I contacted support, and they requested access to my store and three days to fix the issue. I told them I only had a few hours. They made me wait three hours, only to say they couldn’t fix it and advised me to delete the app. Not only did they never log into my store, but they also requested finance access on top of store access, which I found very suspicious. Luckily, I noticed and unchecked it. I’m now using a different app and have no issues.
Hi, We’re really sorry to hear about your experience and appreciate you taking the time to share your feedback. Your satisfaction is important to us, and we regret that we couldn’t resolve the issue within your preferred timeframe. About the access request, we only ask for permissions needed to troubleshoot and fix issues, and finance access is never required. We totally understand your concern and appreciate you bringing it up. We’re constantly working to improve both our app and support, and your feedback helps us do better. If you ever decide to give us another try, we’d love to make things right. Wishing you all the best with your store! Naim Team ReviewXpo
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