ReviewXpo Product Reviews App
The reviews for the ReviewXpo Shopify app are mostly positive, highlighting the excellent customer service, ease of use, and helpful features. Users appreciate the quick responses from the support team, the seamless integration with Shopify themes, and the customization options available. Many merchants found the app to be a game-changer for their stores, boosting trust, conversions, and customer engagement. However, there are a few negative reviews mentioning issues with promo code redemption, incorrect review assignments, and widget settings not functioning as intended on the free plan. Despite these drawbacks, the majority of users highly recommend ReviewXpo for its outstanding customer support and feature-rich functionality.
I downloaded this app to give it a try as I received a promo code when I purchased a Shopify theme. The code didn’t work and kept coming back with an error. I reached out to support and the first time it took them 5 days to respond asking what the promo code was I was using, I had already provided this in my support request. Two days now since I replied and still nothing, all I can say is first impressions are stay week clear of this company as they obviously don’t have any interest in customer service.
Very Good for Customer reviews
I’ve been using ReviewXpo for quite a while now, and it has been a game-changer for my Shopify store. It’s easy to install, imports reviews beautifully, and the customization options are excellent. What I love most is their support team – fast, helpful, and always responsive. I highly recommend this app to anyone looking to build trust and boost conversions.
I've been using ReviewXpo on my store for a while now, and it's honestly one of the best apps I’ve added. The setup was quick, and everything integrated perfectly with my theme. My customers find it super easy to leave reviews especially with photos and videos and the automated emails help bring in more feedback without any extra work on my part. I’ve even had customers thank me for making the review process so simple! The ability to offer discounts for reviews has increased engagement, and I’ve seen a clear boost in trust and conversions since using this app. Support is responsive and helpful whenever I need anything. Highly recommend ReviewXpo to any Shopify store owner who wants to grow with real, powerful customer feedback!
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