ReviewXpo Product Reviews App
The reviews for the ReviewXpo app are mostly positive, highlighting features such as easy setup, excellent customer service, fast responses, and helpful support team. Users appreciate the app's customization options, seamless integration with Shopify, and the ability to boost trust and conversions on their online stores. However, there are a few negative reviews mentioning issues with promo code errors, incorrect review assignments, and widget settings not functioning as intended on the free plan. Some users also experienced delays in resolving issues and concerns about access requests from the support team.
This app has been pushing malicious and phishing code to our website, do not use! In late September we detected malicious code being pushed from the app that attempted to hijack our store customers during checkout by redirecting them to a look alike website and domain. Our security measures stopped this from occurring and we notified the developer, we have yet to receive a response. In early October we detected an update of the malicious code now trying to install malicious code on visitors devices, again our security systems neutralised this and again the developer was informed via mail and their chat feature. Again, we have to date not received a response from the developer...something which is incredibly concerning given that this malicious code is being pushed directly from the app. This review forms the final attempt to inform the developer of this situation, failing which this will be reported to Shopify to have the app suspended.
I downloaded this app to give it a try as I received a promo code when I purchased a Shopify theme. The code didn’t work and kept coming back with an error. I reached out to support and the first time it took them 5 days to respond asking what the promo code was I was using, I had already provided this in my support request. Two days now since I replied and still nothing, all I can say is first impressions are stay week clear of this company as they obviously don’t have any interest in customer service.
Very Good for Customer reviews
great customer service, helped me with everything that I needed and with fast responses too!
I’ve been using ReviewXpo for quite a while now, and it has been a game-changer for my Shopify store. It’s easy to install, imports reviews beautifully, and the customization options are excellent. What I love most is their support team – fast, helpful, and always responsive. I highly recommend this app to anyone looking to build trust and boost conversions.
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