Trafficly Visitor Counter
The reviews are overwhelmingly positive, with many merchants praising the app for being simple, easy to install, and effective at showing visitor counts or creating urgency and social proof. A major strength repeatedly mentioned is the support team: reviewers frequently highlight fast responses, helpful live chat assistance, and specific staff members such as Luis, Sam, Arya, and Daniel for solving issues quickly and professionally. Several users also say the app helped improve conversions or sales, and many appreciate that it is free and straightforward rather than overly complicated. The negative feedback centers on reliability and setup issues. Some users report the app crashing, not displaying correctly, stopping after an upgrade, or failing to configure properly. Others mention that support sometimes requires technical changes they cannot easily make, or that the app lacks needed customization and language support. A few reviews also describe poor experiences with support or misleading behavior, including one serious complaint about inappropriate contact after support interaction. Overall, the app is well-liked for its functionality and customer service, but a minority of users are frustrated by technical instability and limited flexibility.
I had really bad experience with this app, their bot talked me through how to do this and that and was going great until the dev or a sales person took over the conversation and didnt even answer my question, took awful long time. THEN they somehow got ahold of my number and wrote awful things.
Hi, We're sorry to hear about your experience with Trafficly. However, our app does not collect phone numbers from merchants at any stage. It seems there may have been a misunderstanding. Our Customer Success Manager has also emailed you regarding this matter so we can better understand your concerns and address them appropriately. We look forward to hearing from you via email. Regards, Trafficly Team
la atención del chat de soporte es muy rápida y eficiente, me atendió Luis y me soluciono mis dudas de inmediato. Gracias LUIS.
AMAZING !!!!!!!
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