All reviews

Rating Breakdown

  • 5
    99% (198 ratings)
  • 4
    0% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (2 ratings)
Review RSS Feed Review RSS Feed

1 / 5 Share

Nov. 20, 2024

Terrible app, caused my product page to fade and not be visible to the customers! Half of the time buy buttons and text faded away due to this app, avoid it.

Using app

--

Total reviews

2

Average rating

3.0

Developer Reply

Hi, I see you have not contacted customer support. The demo store has 'Refresh' theme same as your store and there the app is working without any issue. We are providing 24/7 custom support for this black friday and you can always reach out to us if you have any concerns. Thanks

5 / 5 Share

Nov. 20, 2024

客服非常尽心尽力

Using app

--

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 15, 2024

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the review.

5 / 5 Share

Nov. 6, 2024

Great support and great app! Currently using it for Black Friday :)

Using app

12 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the review and I am glad to provide good customer support.

5 / 5 Share

Nov. 1, 2024

Super impressed! They pay great attention to detail, reply quickly, and are incredibly helpful. Highly recommend!

Store

SUBLIXE

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the review. I am glad i was able to help you with customer support.

5 / 5 Share

Oct. 28, 2024

yes

Using app

40 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the review.

5 / 5 Share

Oct. 21, 2024

Bahut khoob

Using app

2 days

Total reviews

4

Average rating

4.8

Developer Reply

Thank you for the review.

5 / 5 Share

Oct. 14, 2024

I'm very satisfied with the support. It does its job adequately and as it should, and it's free on top of that—what more could one ask for?

Using app

7 months

Total reviews

4

Average rating

4.5

Developer Reply

Thank you for the detailed review.

5 / 5 Share

Oct. 11, 2024

really helpful customer support. the banner works great, is nice looking, and can do sticky banner.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the review. I am glad that I was able to resolve the conflict between the sticky bar and site header.

5 / 5 Share

Oct. 5, 2024

great customer care

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the review and I am grateful to help you.

5 / 5 Share

Oct. 4, 2024

The best so far and very fast and good assistance.

Using app

11 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the review. I am glad to provide good support.

5 / 5 Share

Sept. 23, 2024

Saves us so much time and very versatile. I recommend this app.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the review and recommendation.

5 / 5 Share

Sept. 20, 2024

Very helpfull person, who guide me for popup the banner. Thank you so much.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the review. I am glad that I was able to guide you with support request.

5 / 5 Share

Sept. 18, 2024

They are really helpful when need it

Using app

8 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the review, I am glad that I was able to help with customer support.

5 / 5 Share

Sept. 18, 2024

My current same day shipping timer stopped working and I installed the Profy Banner & Countdown Timer app. It was easy to understand and navigate but the placement of the timer on the product page had to be specific. I reached out to Profy Support and within minutes I was helped with the countdown timer displaying exactly where I needed it. This app works great and their support is amazing. Definitely recommend.

Using app

About 1 hour

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for the detailed review. I am glad that I was able to help with custom placement of same day shipping timer.

5 / 5 Share

Sept. 18, 2024

nice awesome

Store

My Store

Using app

--

Developer Reply

Thank you for the review.

5 / 5 Share

Sept. 12, 2024

Great support! Contacted me without my doing after they saw I had trouble with my banner. And then adjusted it PERFECTLY to my needs. Amazing!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

I am glad to find the conflict and resolve it for you. We check stores of all paid subscribers regularly to ensure they get the value for the money. Have a nice day.

5 / 5 Share

Sept. 10, 2024

Great support, really quick and helpful!

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the review. i am glad to help you.

5 / 5 Share

Sept. 9, 2024

good service

Using app

40 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the review.

5 / 5 Share

Aug. 29, 2024

This app is absolutely FANTASTIC and so is the developer!! The app is well developed, organized and extremely useful for my site. The support that I have received is absolutely INCREDIBLE. I am a lifetime fan and this developer is the BEST that I have every worked with. Thank you for this app and for your excellent support staff. Blessings, Colette

Using app

About 22 hours

Total reviews

4

Average rating

5.0

Developer Reply

Hi Colette, Thanks for taking your time to write a detailed review. I glad that I was able to help you with the customer support. I wish good luck for your store and have a nice day.