Superior Boutique review for Promo.com ‑ Promo Video Maker
March 17, 2021
I tried the app out and appreciate that's it's free; however, I understand why. The limitations are not great especially considering that I can't fully enter my store's web address. Why have character limits for the most important aspect of the business?
Hi there, Thanks so much for the feedback. Yes, we do limit the number of characters but for a reason. We're using a technology that allows you to make an adjustment (such as color, text) that will always correlate with the animation. Removing this limitation can cause a serious change in the output of the video, such as a very small website address, that will be hard to read. I suggest using a URL shortener tool such as bit.ly, that not only gives you the option to cut down the characters, but also provides data on clicks. Feel free to contact our support at [email protected] for any needed assistance. All the best and good luck with your business! Team Promo
