The Model Emporium review for Fuzzy Newsletters
June 3, 2019
The App gave me a test email that looked just like my store, very nice but i think maybe a short free trial would be nice to be able to get feedback from customers. I have adjusted my feedback because the App designer reached out and was very kind. Possibly make the small print clearer that its free to down load but not free to use for a trial run. Other than that excellent.
Thanks for providing us with feedback about your app experience. We understand it can be frustrating to see the need to pay just before sending (especially when you have put time and effort into tweaking the newsletter design). We are reviewing the user experience and pricing information in the app to try and resolve this going forward. We are also looking into ways we can provide more flexibility in pricing for customers (eg offering a free trial, money-back if no one clicks a link on your newsletters etc.) At the moment, our free plan only allows you to design and create newsletters. This allows you to see what the newsletter will look like before you decide to send. The main reason we need to charge to send out is to cover the costs. That is, we use a higher quality email service to send your emails as well as connect with third-party services (like Litmus) to check and ensure newsletters work across devices. We have designed our pricing packages based on the feedback of our community, so if you have further suggestions we are happy to hear them out and incorporate the feedback into the product. Cheers Adam
