Rating
3.1
feedback
31
chart
#10,267
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
3%
-
Less than a day
3%
-
Less than a month
29%
-
Less than a year
48%
-
More than a year
13%
Reviews Summary
The reviews for this Shopify App are mixed, with both positive and negative aspects mentioned. On the positive side, many users appreciate the app's functionality and ease of use. They find it easy to set up and customize, and it helps improve their store conversions. The customer support is also highly praised, with many users mentioning quick response times and helpful assistance. On the negative side, some users have experienced issues with the app not working properly with their themes. They have also mentioned difficulties in getting support, with unanswered emails and messages. Overall, while the app has its benefits, the lack of reliable support and compatibility issues with certain themes are areas that need improvement.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Sept. 14, 2023
Used to work well, now I have issues with the app and support haven't answered 10 or so messages over the span of 3 weeks. Disappointed and will be cancelling the subscription
Feb. 16, 2023
App is designed for stores but its not working with my theme at all No support option avaialble even FAQ page is showing 404 error
Jan. 23, 2023
The app was actually exactly what I was looking for. The design looked great, easy to set up! Sadly it was not working well. The app should show all visitors in the last 2 days on my product pages but it was only tracking live visitors. The support team did not answer any emails. Deinstalled!
Sept. 16, 2022
Good App, but the support is just horrible. I've been sending emails for 3-4 days, no answers. Even the Popup chat in the plugin, no answers they just read my messages. Had a bug in the plugin that I needed help with.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more