All reviews

Rating Breakdown

  • 5
    97% (36 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (1 ratings)

Reviews with Text

  • 100% (37)
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5 / 5 Share

Nov. 10, 2021

We use this app to manage all the proofs for our custom orders - 20+ per day. It works excellently, and I'd highly recommend it to anyone who needs to submit order designs for customer approval.

Using app

Over 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

Oct. 15, 2021

Incredible app and incredible customer service. If you need to send customers proofs, this app works seamlessly with your orders, allows you to send files directly to customers. I've noticed an increase in the speed of which customers approve proofs also with emails not getting lost in junk and spam which I was struggling with before. I can see what needs to be printed, what needs proofing - the support has been almost instant and helpful every time I've asked for support - after 8 years of struggling to keep on top of proof management - this app is an excellent find! Thank you so much!

Using app

15 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 20, 2021

This is an absolutely incredible app for any store that sells custom artworks. The ability to set up email flows and manage proofs all in one place is a lifesaver. Amazing customer support. Highly recommend!

Using app

2 days

Total reviews

9

Average rating

3.2

5 / 5 Share

March 9, 2021

Amazing customer support! Only a small percentage of my total store orders require sending proofs. I used the customer support chat box to message support about only paying for a plan based on how many proofs I send out - not how many total orders my store gets. Within seconds Nick (customer support rep) began working on creating filters to only send certain orders into the dashboard, and changing my plan so that it only counts these specific orders (not my total store orders). 10/10 would recommend if you are doing any type of custom orders & designs for your customers. Did I mention it is VERY EASY to use and is a much better user experience for your customers?? It also brings customers to your site to review their mock-ups. Stop emailing customers your proofs and manage the process through this app.

Store

MILSPIN

Using app

28 minutes

Total reviews

4

Average rating

4.0

5 / 5 Share

March 8, 2021

Amazing app and amazing customer service of Nick. Even more possible than the app features, if you have any ideas Nick will help you implementing this. Thank you very much!

Store

Artimal

Using app

4 months

Total reviews

13

Average rating

5.0

5 / 5 Share

Feb. 16, 2021

Brilliant app! After a year of sending out proofs via email with dropbox links we switched to Proofer Proof. Nick managed to made some personalized adjustments for us, and we linked it via Zapier to our order management platform, and so far it works perfectly! The custom service and GREAT communication by Nick is outstanding and, honestly, that made the difference for us, as we required some manual work and had quite a few questions. Can't recommend it enough. 5 stars! Thanks!!

Using app

13 days

Total reviews

23

Average rating

5.0

5 / 5 Share

Nov. 24, 2020

I have never reviewed an app on Shopify and we have used many. This app is amazing & support is fast and helpful. Prior to using Proofer we were sending emails for every proof and many of them were getting lost in inboxes. This app has saved us more time than any other app. Highly highly recommend.

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 13, 2020

Awesome and very useful app for our business model. The developper was very, VERY responsive and helpful and that means gold when choosing an app. If you need one, get this one, you won't be disappointed :)

Store

Pictum

Using app

26 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 9, 2020

Nick at Shop Fox has consistently and reliably gone above and beyond to not only provide great support but tailor the product to my needs. Nothing has been too much work or too much effort and the app itself is perfect for our specific use case now. I have truly never had such a good experience from any company, let alone a software developer. Thank you for creating a great app to begin with but more-over tailoring it to specifically work for our requirements.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 28, 2020

BRILLIANT app which is going to save me heaps of time across my two stores. If you make custom products and send your customers proofs you need this app. All the emails around the proofing process moves from your inbox to your shopify dashboard which saves me sooo much time. Nick the developer is amazing nothing is too much trouble, super helpful and responsive. Have been looking for an app like this for years and this ticks all the boxes. Thanks again.

Using app

About 2 months

Total reviews

15

Average rating

4.9

5 / 5 Share

July 26, 2020

Really a great usefull app. I couldn't have build my website without this app. It works great and the support is amazing. Nick from the live chat is always responding immediatly and even customized the app so it fits my store!

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 30, 2020

This app is great for any business that personalises products with customer image uploads. Super easy to use and is also FREE. The team are also super helpful should you need anything and respond quickly. What is nice about the app is that it presents a more professional approach rather than just an email from your store.

Store

JOOKSY

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 24, 2020

This app has been extremely useful for our custom POD website. The support team is the BEST! They have helped us with every question in a timely manner. Highly recommend!

Using app

6 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 19, 2020

The app is exactly what I needed for my business. After finding the need for a bulk upload feature, the developer implemented this function within one day. The customer service is amazing!

Using app

2 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 21, 2020

Great app, does exactly what I need for my custom designed products. Support is also great and very responsive.

Using app

12 days

Total reviews

3

Average rating

4.7

5 / 5 Share

Oct. 29, 2019

This app has made our whole design process much more streamlined! Instead of flipping back and forth between Email and Shopify, everything can be found in one place. The interface is very user-friendly and the messages that our customers receive look very polished and professional. As an added bonus, the app makes our order history much easier to understand and track-down for customer service inquiries. All around, a wonderful addition to our Shopify experience. On top of all that, their customer service has been really responsive and accommodating. Thanks, Nick!

Using app

20 days

Total reviews

4

Average rating

5.0