Lala Kids review for Propel Sale Bulk Price Editor
Sept. 27, 2021
Awful app that freezes for days making it difficult to disable or amend a sale. The app discounted my products based on the sales price making my items well below cost price! Customer service is terrible, they have ignored me for 2 days and not helped in any way. I have had to now go through every item individually and put the price back to the original price, which is extremely time consuming and losing me sales on my Summer Sale!
Hello friends at Lala Kids, We're so sorry for the less than stellar experience. The app has several "discount rules" you can choose from, and one of them is to discount based on compare at price rather than sale price. These options are available in the Create sale screen when you're creating your sale. Regarding the delay, it looks like your support ticket came through on Saturday. Your ticket required a developer to review it, and our dev team works Mondays to Fridays. If you'd like to try the app again, please let us know, and we'd be happy to help resolve any issues. - Chris @ Propel Commerce
Sale & price bulk editor - Schedule, change & revert...