Protect for Shipments & Causes for Shopify

Protect for Shipments & Causes

Protect is the best eCommerce protection app for Shopify!

Rating

4.4

feedback

9

Reviews

chart

#3,811

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    22%
  • Less than a year
    56%
  • More than a year
    11%

Reviews Summary

The reviews for the Protect app are overwhelmingly positive, with users praising its ease of implementation, top-notch support, and the peace of mind it provides for both businesses and customers. Users appreciate the white glove installation, additional protection for delicate items, and the seamless insurance purchasing and claims process directly from their website. The app has been described as a stellar add-on that saves money on lost, stolen, or damaged shipments, with specific examples of successful outcomes. Customers highlight the excellent customer service and the app's effectiveness in resolving shipping issues, ultimately recommending it to others for its ease of use and reliability.

Highlights

Ease of implementation and use
Top-notch support and customer service
Peace of mind for businesses and customers
Cost-saving benefits for lost or damaged shipments
Recommendations and positive outcomes

Rating Breakdown

  • 5
    89% (8 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

July 2, 2024

The team here was great - easy install, transparent reporting, didn't have to think twice once it was on our store. Really quick customer service too if you ever have a problem.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 4, 2024

Protect has been hassle free and super easy to implement. Support is top notch and has saved us a ton of time dealing with lost and stolen packages.

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 28, 2024

Great App, Excellent Service and Support! Offers white glove installation and very helpful to ensure a great experience for your customers. Gives additional protection and ease of mind for business and customers when shipping delicate items. Purchasing insurance and filing claims from teh ease of your own website, no additional steps or hassle. Highly recommend!

Using app

Over 1 year

Total reviews

3

Average rating

4.0

5 / 5 Share

Feb. 14, 2024

Really great shipping protection app! We've used a couple, and this has been our favorite. Their customer service has been top notch!

Using app

15 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 27, 2023

Its a stellar add-on that gives customers peace of mind and saves us $ on the backend in the event that a shipment is lost, stolen or damaged. A packaged arrived to one customer in Great Britain pretty beat up after a transatlantic journey. Luckily Protect was added to the order and saved us the cost of product plus about $50 usd in freight charges! Very satisfied with our experience with Protect so far.

Using app

4 months

Total reviews

1

Average rating

5.0

All reviews

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