Protect+ Post Purchase Suite
Protect+ The Smarter Post-Purchase Protection
Rating
5.0
feedback
2
chart
#6,300
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Reviews Summary
The app has received excellent reviews from users, with many praising its solid improvements to the checkout process and the efficient communication with the support team via integrated Slack channels. Users appreciate the package protection feature that works effectively in preventing items from getting damaged and ensuring quick replacements, leading to increased customer satisfaction. The app's seamless integration into the backend system and responsiveness to new ideas have also been highlighted as key strengths, making it a valuable tool for ecommerce businesses.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Dec. 13, 2024
I highly recommend the app, they have made solid improvements with our complicated checkout. Love being able to communicate quickly with there reps via Integrated slack channels allowing for quick resolutions to our customer needs. The package protection just works, Its a crucial part of our business with how items break or get damaged and the replacements go out quickly and keep our customers happy.
Dec. 11, 2024
We've used many package protection apps, to me, this one has been the best experience. The founding team communicates quicker than anyone I have worked with before. It's installed within our backend so we don't need to go to another site to access and see claims - makes my teams life a bit easier. Finally, they are receptive to new ideas and changes, which is crucial in an ever changing landscape. Give them a try. Save yourself the headaches of lost package revenue.
Thank you for your review! We are constantly trying to improve our product / platform and love to innovate based on our merchants feedback. We really appreciate this!
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