Protect+ Package Protection
Package Protection: Secure Shipping, Order Protect Simplified
Rating
5.0
feedback
2
chart
#10,579
Reviews Over Time
App Ranking
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Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, with users praising the app for its solid improvements to the checkout process and efficient communication with the support team. Customers appreciate the integrated slack channels for quick issue resolutions and the effectiveness of the package protection feature in preventing damage to items. The app's responsiveness to feedback and willingness to adapt to new ideas are highlighted as key strengths.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Dec. 13, 2024
I highly recommend the app, they have made solid improvements with our complicated checkout. Love being able to communicate quickly with there reps via Integrated slack channels allowing for quick resolutions to our customer needs. The package protection just works, Its a crucial part of our business with how items break or get damaged and the replacements go out quickly and keep our customers happy.
Dec. 11, 2024
We've used many package protection apps, to me, this one has been the best experience. The founding team communicates quicker than anyone I have worked with before. It's installed within our backend so we don't need to go to another site to access and see claims - makes my teams life a bit easier. Finally, they are receptive to new ideas and changes, which is crucial in an ever changing landscape. Give them a try. Save yourself the headaches of lost package revenue.
Thank you for your review! We are constantly trying to improve our product / platform and love to innovate based on our merchants feedback. We really appreciate this!
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