Protectify Shipping Protection

Really happy with how straightforward this app is. Setup was quick, and I was able to add shipping protection to the cart without touching any code. I also like that the widget can be customized to fit the store instead of looking like a random third-party add-on. It gives customers extra peace of mind while also helping us reduce the headache around lost or damaged orders. The controls for setting pricing and tracking protected orders are useful too. Overall, it’s a simple solution that adds real value without making the shopping experience more complicated.

Just started using this on my phone case store. Easy to set up, no headaches. Support is the real reason I'm writing this — quick replies, actual answers. Too early to judge the revenue impact, we're new and haven't had enough volume yet. Will update later. Would love to see a claim page for customers down the line, like other apps have.

Protectify has been really easy to set up and use. The whole process was straightforward, and I didn’t need to spend a lot of time figuring things out. What I appreciate most is that the app works smoothly without slowing down my website, which is very important for our store. Their support team has also been very helpful and responsive. Whenever I had a question, they were patient and helped me understand what to do next. Overall, it’s a simple, useful app that does what it’s supposed to do without adding extra complexity.

We’ve been using this app for our store and it has been a really good addition. Setup was simple, and it did not take long to get the shipping protection showing the way we wanted. I like that we can keep the protection fees ourselves instead of sending that money to a third party. The support team has also been great. Whenever I had a question, they replied quickly and helped me sort things out without making it complicated.

The biggest hidden benefit of this app isn’t even the extra revenue—it’s saving our payment gateway accounts. Anyone doing real volume knows that PayPal or Stripe disputes are a total nightmare. Before, if a package got lost or damaged, we’d end up in a frustrating back-and-forth email chain with the buyer over whose fault it was. Half the time, the customer would just get impatient and open a PayPal dispute, which totally tanked our account health and led to temporary fund holds. Protectify completely changed this dynamic for us. Now, buyers simply add the protection at checkout, and we collect those fees to build our own safety net. When an issue happens now, we don’t argue with the customer anymore. We just instantly reship or resolve it using that extra revenue we collected. The buyers are thrilled by the fast resolution, and our PayPal dispute rate has literally dropped to near zero. It saves us hours of customer service headaches and keeps our merchant accounts in perfect standing. Super easy to install, no code required.

Honestly, this app is exactly what we need for our margins. We used to use one of the big third party shipping protection apps, but it always bothered us that the collected fees went straight to them, leaving us with nothing. We wanted a simple way to offer shipping protection at checkout, but keep the revenue in-house so we could just cover any lost package replacements ourselves. Protectify makes this incredibly easy. It literally just add a clean, customizable toggle to the cart page. Installation took just a few minutes wit absolutely no coding required to fit our theme layout. We've have been seeing a surprisingly high opt-in rate from our shoppers, which immediately created a nice extra margin on our daily orders. It's a very simple concept, but executed perfectly. If you want to stop giving away your shipping protection profits, use this. I highly recommend.

Been using Protectify recently and it has been working well. It is super easy to set up and fits nicely in the cart Customers seem to like having the option, and it doesn't add any extra hassle on our end Support was quick to respond too. No complaints so far.