Protectly Shipping Protection
Fast & Reliable Package Protection for E-Commerce Stores
Rating
5.0
feedback
3
chart
#3,896
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
0%
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Less than a month
33%
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Less than a year
33%
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More than a year
0%
Reviews Summary
Protectly is highly praised by ecommerce merchants for its time-saving features, customer service improvements, and cost-saving benefits. Users appreciate the app's ability to streamline internal processes, enhance the customer buying experience, and handle shipping issues efficiently. The delivery insights provided by Protectly are seen as a valuable bonus for operations teams. Overall, merchants recommend Protectly for its ease of installation, effectiveness, and positive impact on their businesses.
Highlights
Review RSS Feed
All reviews
Sept. 17, 2025
Huge time saver on our end internally, and great for our customers buying jewelry. Worth dedicating some time aside to gauge whether they can help save you time/money, or help your customers
July 16, 2025
Protectly has been a great addition to our store. As an apparel brand, we deal with occasional shipping issues and this app has taken a huge load off our support team. Claims are handled quickly, customers get fast resolutions, and we don’t have to cover the cost of reships or refunds. Plus, the delivery insights are a nice bonus for our ops team. Easy to install, works well, and makes us look good when things go wrong. Highly recommend!
May 29, 2025
We recently migrated to Shopify and we could not be happier with Protectly. We previously used Route and moved over to Protectly to improve our customer experience and decrease costs. The team has been great to work with and our customers are taken care of quickly. Protectly is quickly proving to be the new leader in this space and we look forward to continuing to work with them!
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