PulseChat: AI Sales Chatbot for Shopify

PulseChat: AI Sales Chatbot

Boost Sales and Automate Support with ChatGPT-4 AI Chat

Rating

5.0

feedback

7

Reviews

chart

#5,813

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    14%
  • Less than a year
    86%
  • More than a year
    0%

Reviews Summary

The PulseChat app has received overwhelmingly positive reviews from ecommerce merchants who have installed it on their online stores. Users appreciate the clean and customizable widget, the natural and human-like interactions with the chatbot, and the ability to modify chat content for accuracy. The pricing is considered very friendly, especially for small businesses, with affordable plans and responsive customer service. Users also highlight the ease of connecting the app to their store, the professional appearance of the widget, and the multilingual capabilities of the chatbot. Additionally, the app has helped reduce the number of customer emails to deal with, providing accurate answers and a convenient correction feature for fine-tuning responses.

Highlights

Positive reviews highlighting the customizable and human-like interactions with the chatbot
Affordable pricing and responsive customer service
Ease of use and professional appearance of the widget
Reduction in customer emails and accurate answers provided by the chatbot
Ability to modify chat content for accuracy and fine-tune responses

Rating Breakdown

  • 5
    100% (7 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 22, 2024

The widget is clean and fully customizable. I wasn’t sure what to expect from PulseChat, but it’s clearly a great app for us. Most of my customers don’t even know that they’re talking with a bot.

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 11, 2024

It's like it knows my brand as well as I do, always giving the right info. I was skeptical that it would be too much 'AI generated' but it was very natural. The bot is made so it can talk like a human. I recommend.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 30, 2023

This app is the best Chat GPT4 chat bot I find in shopify app. The answers of the chat bot are pretty acurate, it responds and answers questions in Chinese Traditional, and I can modify chat content (if I want) for more accurate chats. Pretty amazing! Other than that, the pricing is very friendly. I run a very small print shop in Taiwan. I would like to first try chat bot and see how it can help potential clients. I find not only the pricing on the basic plan ($14) is very affordable to me, the next pricing tier ($29) is also acceptable. Other similar apps may offer similar pricing for the basic plan, but once the reply limits are reached, the next plan may jump from $10 to $49-$99, which is not affordable to a small shop like ourselves. But the best part is their willingness and response time to help customers. I've reached them a few times for different issues. Alex demonstrated extremely good customeer service, and all issues have been fixed in 2 days the latest (mainly due to the time zone difference between Europe and Asia). All in all, the app is highly recommended for anyone who wants to use Chat GPT4 for chat bot.

Using app

10 days

Total reviews

9

Average rating

5.0

5 / 5 Share

Dec. 29, 2023

It was really easy to connect PulseChat to my store (literally two clicks). The widget is simple and great, looks professional, and you can use it in a multilingual store, as it can talk in every language.

Using app

4 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 21, 2023

J'ai rencontré un petit problème, du à une autre app. En 5mn un membre de l'équipe a pris le contrôle et à résolue le soucis. Vraiment top, pratique et intuitif

Using app

About 1 month

Total reviews

1

Average rating

5.0

All reviews

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