Punchy: Loyalty Punch Cards
Punchy: Loyalty Punch Cards
Rating
4.3
feedback
3
chart
#4,247
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
0%
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Less than a month
0%
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Less than a year
67%
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More than a year
0%
Reviews Summary
The reviews for this Shopify App highlight both positive and negative aspects. Users appreciate the app's ability to help track purchases and the responsive customer support that addresses issues and adds functionality quickly. On the downside, there are mentions of initial limitations and difficulties with the app's usability, leading to errors and frustration for some users.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
June 8, 2024
This app is great! It helps us keep track of our club purchases. It did have some limitations in the beginning that were standing in our way with how we run the store. However, I reached out for support, and the service and timeliness of the help received were amazing. Within a week or two, they addressed the issues and added the functionality that was needed. I would recommend this app over and over again.
Aug. 12, 2023
We requested a certain template that wasn’t available, within days the developer added the custom template! Fantastic App, amazing customer service. Highly recommend Punchy! Great subscription cost! A great application companion to join our journey!
April 20, 2023
Used the free version to encourage my clients to come back for repeat services. The app never worked well and isn't user friendly. Now it says error every time I check the status of punch cards. I've uninstalled it.
Thank you for being one of the first to use our app. We are sorry you have encountered this issue. We have identified the problem and pushed a fix. We can confirm that the issue concerned reporting and did not impact your customers' punch cards, which continued to be applied. Regards, The Punchy Team
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