Easy Hāngī review for KOR Order Limit Quantity
Nov. 12, 2021
We had a lot of trouble with this app. It was very erratic when we first installed it (working about 50% of the time), so we decided to get rid of it. However, there wasn't a warning or sub-routine in the delete procedure to say we needed to 'manually' remove integration first. As a result, after the app was gone the shopping cart stopped working. No error message to explain why. The solution, for anyone who has the same problem, is to reinstall, add integration, remove integration, and then delete the app a second time. Guys - you need to include removal of the integration system into the removal process, or at least build in an alert. Better still, provide an app that works reliably so it doesnt need to be removed. Acknowledgements to Shopify support, who helped us sort this out.
Apologies you faced the issue with our app. 1. App should work 100% if done settings properly, we have over 1000 installs using this app without any trouble about the functionality, 2. Yes, we agree on this point but the Shopify doesn't provide any functionality to show any alert or something while you are deleting the app from the Shopify backend. Although we have clearly mentioned in the app description about the uninstallation process, we are adding email functionality to instruct based on the feedback. Hope to serve you better in the future and your suggestions are improving our app. Thank you.
