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#3,344

Shopify

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Reviews Summary

Merchants have expressed frustration with the lack of tech assistance and support from the app provider, NetParcel. Issues with enrollment, API keys, and real-time rates at checkout have been highlighted as major drawbacks. The process of setting up the app has been described as time-consuming and ineffective, leading to a negative experience for users. However, one positive review stands out, praising the excellent support and functionality of the app provided by the NetParcel team.

Highlights

Lack of tech assistance and support
Issues with enrollment and real-time rates
Ineffective setup process
Positive feedback on support and functionality

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