PX AI Chatbot & Contact Form for Shopify

PX AI Chatbot & Contact Form

AI chatbot and contact form app for Shopify

Developer

Rating

4.8

feedback

3

Reviews

chart

#4,430

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    33%
  • Less than a day
    0%
  • Less than a month
    33%
  • Less than a year
    33%
  • More than a year
    0%

Reviews Summary

Merchants are praising the app for its 24/7 support feature that doesn't require hiring extra staff. They appreciate the human-like AI that enhances customer experience and engagement. Users find the app easy to set up and operate smoothly. The chatbot is commended for its ability to interact with customers like a real person, answering questions and suggesting products effectively. However, there are concerns about the app leaving code in the theme even after uninstallation, causing issues with reinstallation. Despite this, the prompt response from the support team in resolving the problem is acknowledged and appreciated.

Highlights

Positive feedback on 24/7 support and human-like AI
Ease of setup and smooth operation
Effective chatbot interaction with customers
Issues with leftover code in theme after uninstallation
Prompt response from support team

Rating Breakdown

  • 5
    67% (2 ratings)
  • 4
    0% (0 ratings)
  • 3
    33% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 100% (3)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

July 28, 2025

24/7 support without hiring extra staff, the AI is surprisingly human-like. It really improved my customer experience.

Using app

7 days

Total reviews

2

Average rating

5.0

Developer Reply

We’re glad to hear the AI is enhancing your customer experience and saving you time! Thanks for the great feedback!

5 / 5 Share

May 18, 2025

Really love this app! Super easy to set up and it runs smoothly. The chatbot talks to customers like a real person, and it's been helping answer questions and recommend products without me having to do anything. I've definitely noticed more engagement and even a few extra sales.

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

Thanks so much for your kind words! We're thrilled the chatbot is helping boost your sales and engagement!

3 / 5 Share

Sept. 5, 2020

I installed this app to try, but I chose not to keep it and deleted it. But it left code in my theme. The contact form still pops up sometimes even though the app is no longer installed. I cannot re-install the app as it fails to do so. UPDATE: thank you for your fast response and for the solution. I've done as you suggested and removed the leftover code so hopefully all is ok now.

Using app

10 minutes

Total reviews

1

Average rating

3.0

Developer Reply

We are sorry for this problem, could you contact us with your detail problem?

All reviews

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