PX AI Chatbot & Contact Form
AI chatbot auto-answers customers in real-time & boosts sales
Rating
4.9
feedback
8
chart
#3,681
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
12%
-
Less than a day
25%
-
Less than a month
50%
-
Less than a year
12%
-
More than a year
0%
Reviews Summary
The Shopify App has received overwhelmingly positive reviews from users who appreciate its 24/7 support feature and AI chatbot that provides human-like interactions. Customers find the chatbot smart, friendly, and helpful, improving the overall customer experience. Users highlight the app's ability to handle inquiries, reduce support workload, guide shoppers to the right products, and its easy setup process without the need for coding. However, there was one user who faced issues with leftover code in their theme after uninstalling the app, causing the contact form to still pop up. The user initially rated the app 3 stars but later updated their review to thank the fast response and solution provided by the app support team.
Highlights
Review RSS Feed
All reviews
July 28, 2025
24/7 support without hiring extra staff, the AI is surprisingly human-like. It really improved my customer experience.
We’re glad to hear the AI is enhancing your customer experience and saving you time! Thanks for the great feedback!
July 14, 2025
Within 5 minutes, the chatbot was live and answering questions using our store's data. It answers all questions accurately and works perfectly on both desktop and mobile.
Awesome to hear the quick setup and smooth performance are working well for you! Thanks for sharing!
June 2, 2025
The chatbot understands customer questions and provides helpful answers fast, easy to install and customize. The chatbot feels smart, friendly, and helpful and it never sleeps
Thanks for your feedback! Glad the chatbot feels smart and helpful while working nonstop for you!
May 30, 2025
The app handles customer inquiries 24/7, reduces support workload, and even helps guide shoppers to the right products and the setup was super easy.
Thanks for the great review! We're happy the app is easing your workload and helping customers find what they need!
May 28, 2025
Setup was quick and straightforward. I didn’t need to write any code, and within few minutes, the chatbot was live on our store. It’s like having a 24/7 support agent who never sleeps.
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