PX AI Chatbot & Contact Form
The reviews are generally positive about the app’s ease of use, smooth setup, and the quality of the chatbot experience. One reviewer says the chatbot feels like a real person and has helped answer customer questions, recommend products, increase engagement, and even drive a few extra sales. This suggests the app can provide real value for merchants looking to automate customer interactions and improve conversions. The main negative feedback centers on uninstall and cleanup issues. A reviewer reported that after deleting the app, leftover code remained in the theme, causing the contact form to still appear and preventing re-installation at first. However, that same reviewer later updated their review to note that support responded quickly and provided a solution, which helped resolve the issue. Overall, the app seems effective and well-liked, but merchants may want reassurance that installation and removal are handled cleanly.
Really love this app! Super easy to set up and it runs smoothly. The chatbot talks to customers like a real person, and it's been helping answer questions and recommend products without me having to do anything. I've definitely noticed more engagement and even a few extra sales.
Thanks so much for your kind words! We're thrilled the chatbot is helping boost your sales and engagement!
I installed this app to try, but I chose not to keep it and deleted it. But it left code in my theme. The contact form still pops up sometimes even though the app is no longer installed. I cannot re-install the app as it fails to do so. UPDATE: thank you for your fast response and for the solution. I've done as you suggested and removed the leftover code so hopefully all is ok now.
We are sorry for this problem, could you contact us with your detail problem?
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