Being Sanatan review for Qikink Print on Demand
Nov. 28, 2023
We have been using this merchant for the last 4 months, processing over 300 orders. 1. Delayed dispatch (3-4 working days) 2. Their logistics partner is pathetic as they take 6-8 days to reach the customer's location but 70-80% of orders get RTO by merely mentioning customer's refused or incomplete address. When we call customers, they tell a different story. (We have checked with more than 100 customers; not all can be wrong. 3. Their prices are competitive but their quality is cheap 4. Poor support as they have just a ticket system which replies copy paste repies. We don't recommend this vendor at all. Looking for alternatives now.
We deeply regret any inconvenience caused and assure you that your concern has been escalated to our management team for immediate attention. Rest assured, we are committed to resolving this matter promptly. Your satisfaction is of utmost importance to us, and we are dedicated to ensuring a positive experience in the future. We value your continued partnership and look forward to continuing our journey together. Thank you for your patience and understanding.
