Rating

4.7

feedback

49

Reviews

chart

#991

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    4%
  • Less than a day
    10%
  • Less than a month
    39%
  • Less than a year
    45%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify app are quite mixed, with a significant number of negative reviews highlighting the lack of customer support and responsiveness from the app developers. Multiple users expressed frustration over not receiving timely assistance, leading to potential loss of sales and business risks. On the positive side, many users praised the app for its ease of use, helpful customer service, and specific mentions of support team members who provided excellent assistance. The app was also commended for its functionality and ability to meet the users' needs effectively. However, the negative reviews regarding poor customer support seem to be a recurring theme.

Highlights

Negative reviews highlighting lack of customer support and responsiveness
Positive feedback on ease of use and functionality
Praise for helpful customer service
Specific mentions of support team members providing excellent assistance
Recurring theme of negative reviews regarding poor customer support

Rating Breakdown

  • 5
    90% (44 ratings)
  • 4
    6% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    2% (1 ratings)
  • 1
    2% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 9, 2024

Quantity X is easy to use, and setting up quantity rules was seamless. Thanks to its intuitive design, we've not only managed to organize our sales better but also significantly increased our sales volume. The ability to encourage customers to buy in larger quantities with tailored messages has made a noticeable impact on our revenue. The support team is also very responsive and helpful whenever we had questions. Highly recommended for anyone looking to optimize their sales strategy and encourage bulk purchases!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 6, 2024

Maravillosa, funciona perfecto, el servicio al cliente muy bien y ha traído muchas ventas.

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Es estupendo que te haya gustado nuestra aplicación. Gracias por sus comentarios.

5 / 5 Share

Dec. 9, 2024

Many thanks to the Quantity X support team for their exceptional assistance! They have been incredibly proactive in helping us resolve our issue, demonstrating top-notch dedication and expertise. I highly recommend this app—not only for its impressive features that can significantly boost your sales but also for the outstanding support team that is always available to assist with anything you need. Their commitment to customer satisfaction truly sets them apart!

Using app

26 days

Total reviews

1

Average rating

1.0

5 / 5 Share

Dec. 8, 2024

This has been an amazing experience with Quantity X, such a great team that were available, asking the right question, being there for you and helping you through the process. i have been in a difficult situation and Quantity X came through ! I recommend this app because, whatever problem you have, they will solve it for you ! THE BEST !

Using app

About 2 months

Total reviews

2

Average rating

1.0

4 / 5 Share

Nov. 25, 2024

excelente aplicación para b2b nos ayudó mucho, es fácil de instalar y usar.

Using app

14 days

Total reviews

1

Average rating

4.0

Developer Reply

Muchas gracias por confiar en nosotros. Nos alegra saber que ha sido fácil configurar y utilizar nuestra aplicación. Y esperamos que siga cumpliendo tus expectativas. Si tienes alguna sugerencia o necesitas ayuda en el futuro, no dudes en ponerte en contacto con nosotros.

All reviews

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