Quay: B2B Credit Limits
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Andrei's support has been some of the best I've had from any app. I set up Quay for our trade accounts straight after moving from Neto to Shopify, and he made it easy. Only a portion of our companies are on credit terms, and he helped me ensure I had everything set up correctly. He also spotted migrated orders wrongly showing as overdue, which would have blocked those trade customers, and cleared them before we set up our policies. When something wasn't possible on our Shopify plan, he explained why and gave us a workaround. He was patient through a fiddly buyer portal problem, replied fast (often within minutes, even on a Sunday), and checked how our setup works before recommending anything. If you're setting up B2B credit terms on Shopify, the support alone is reason enough to choose Quay. Thanks, Andrei!
Thank you so much for the kind words! It was a pleasure helping you set up your trade accounts after the move from Neto to Shopify. If you need anything else, just message us in the app. Andrei
The app works great and the team were super helpful when we needed some assistance during set-up. Highly recommend!
Thank you so much for the kind words! It was a pleasure working through the set-up with you, and we’re really glad Quay works great for you. If you need anything else, just message us in the app.
We’ve been using Quay: B2B Credit Limits for our B2B customers, and it has been a great addition to our Shopify store. Since most of our customers are on payment terms, we have some specific requirements regarding credit limits, outstanding balances, due dates, and customer statements similar to those generated by our accounting system. What we really appreciate is that Quay is not only useful for monitoring credit limits and overdue payments, but also supports our statement workflow. Our statements need to show the customer’s current store credit and deduct it from their outstanding balance, so they can clearly see the actual amount they need to pay. Quay is able to support this requirement, which is very helpful for our business. We also want to give a special mention to Andrei, the founder of Quay. He is very friendly, smart, and responsive. Whenever we explain an issue or request an adjustment, he understands the problem quickly, works closely with us, and provides practical solutions. Overall, Quay fits very well with our B2B workflow and has made it much easier for us to manage customer credit, outstanding balances, and statements. The excellent support from Andrei makes the experience even better. Highly recommended!
Thank you for the review. Coming from a store that uses the app every day, on real invoices and real customers, and written out in this much detail, it is worth more than anything we could write about ourselves. And genuine respect to your team. You run a serious wholesale operation, you know your limits, your due dates and your statements better than any software ever will, and you took the time to walk us through all of it. Every store using Quay benefits from that, not just yours. This is how we like to work: alongside the people using the app, looking for the simplest, cleanest solution that fits the way you already work. Your process stays yours, and our job is to take the manual tracking off it and let the routine part run by itself. Much of what Quay does today took its final shape in conversations like ours. If something is missing for the way you work, we want to hear about it. Thank you again, sincerely. Andrei, founder of Quay
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