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The reviews show a mix of strong support and frustrating reliability issues. On the positive side, one merchant praised the support team as enthusiastic and responsive, noting that errors were fixed immediately after reaching out. This suggests the app’s customer service is a clear strength and that problems can sometimes be resolved quickly. On the negative side, performance and stability are concerns. One reviewer said the app is still somewhat slow, indicating room for improvement in speed. Another reported that the app suddenly stopped working after months of successful use, which led to canceled orders and a serious disruption to their business. Overall, the app appears helpful when it works and when support is engaged, but reliability and speed are important pain points.