Voltlin review for Smartviewer: Quick View
Oct. 6, 2017
I tried to add an additional feature which had to be implemented by one of their Secomapp staff members. It took them 3 days just to add it, then 3 days to remove it because I didn't like the way it looked. (There is no way for you to add the feature yourself) Total, it took them 7 days and still with no refund for my money even after speaking with the "CEO". Overall they were nice but extremely slow. You get passed off as a customer and response time SUCKS. EDIT: I asked for a refund on September 15th.... Received October 6th. SAD!
We truly apologize for the unpleasant experience. We were at fault for the support time. We tried to make things right and process a refund. Please excuse us because the refund also depend on the process of Shopify. For further discussion, please contact us via [email protected]
