Forerunner Bookstore Online Store review for Smartviewer: Quick View

Dec. 14, 2017

This is a good almost free app. I don't quite consider an app to be free if there is branding. As far as functionality, though, it operates well. It did not work out of the box. I had to contact support to get the free features to work correctly. At first, they refused to help make their free app work. Upon complaining about this being bad customer service, they then offered to fix half of the issue if we gave them access. I then asked to be told how to do it and I would implement it myself. They did give me enough information that I was able to find it and fix. It works beautifully now. The app is solid and sorta free. Customer service is quick and responsive, but does leave some to be desired. I imagine they are great if you pay for the add-ons or to have their branding removed.