QuickBooks Bridge by Parex for Shopify

QuickBooks Bridge by Parex

Sync Individual sales OR Summary journal to QuickBooks Online

Rating

4.9

feedback

155

Reviews

chart

#880

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    4%
  • Less than a month
    26%
  • Less than a year
    54%
  • More than a year
    15%

Reviews Summary

The Parex Bridge app has received overwhelmingly positive reviews from ecommerce merchants who have installed it on their online stores. Users praise the app for its seamless integration between Shopify and QuickBooks, saving them hours of manual work and simplifying their accounting processes. The customer service provided by the Parex Bridge team is highlighted as exceptional, with quick responses, clear communication, and effective solutions to any issues that arise. Users appreciate the reasonable pricing of the app and the ease of use, making it a valuable tool for managing and growing their online businesses. However, there is one negative review mentioning issues with syncing causing duplicates and frustration for the bookkeeper.

Highlights

Seamless integration between Shopify and QuickBooks
Exceptional customer service
Reasonable pricing and ease of use
Issues with syncing causing duplicates and frustration

Rating Breakdown

  • 5
    94% (146 ratings)
  • 4
    3% (5 ratings)
  • 3
    1% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (3 ratings)

Reviews with Text

  • 100% (155)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Feb. 17, 2026

Short version: This app is to the point, relatively simple, reasonably priced and customer service has been exemplary! My business is so small, and yet they made me feel like my issues were important to address in a timely manner. If the features offered by Parex Bridge match your needs, I highly recommend using the app. Long version: I had first started using this app after being dismayed that QuickBooks native app for Shopify wouldn't sync properly... Really?! Anyhow, after reading reviews for several different bridge app options, I realized this wasn't an uncommon thing, and that was why there were apps like Parex Bridge. I have a very small scale business with currently just 1 product for sale. The complexities come from sales channels (international, Shopify Collective, etc) and the desire to track shipping income, discounts, and so forth. I believe QuickBooks is now better at the latter, but still struggles. Anyhow, I initially hadn't realized I had poorly setup a few accounts on the app (despite Parex's excellent online resource to help you setup everything). After a few months of syncing, there were some numbers that were off. A hired bookkeeper actually made things worse and I had to go back to square one, actually needing to un-reconcile accounts going back to 2024!. That's when I finally contacted Parex for support (yep, should've done that first but I hadn't realized this was part of my issue). They helped me through every step of the way to identify what was wrong, going as far as changing some of the backend of their app to better match some odd situations I had with international shipping taxes, duties and Shopify collective credits and debits. They were actively addressing my concerts, keeping me up to date, including when there were delays, giving me realistic expectations, help me explain and select settings and actually fixing things. Yes, they actually had to adjust some stuff on their end, and they weren't shy about it, they just fixed it and we moved forward. This feels like a rare thing in today's world. I was very impressed throughout the process. Once we reached a point where all the settings seemed right and backend adjustments were made, I re-started reconciliation. I almost couldn't believe that the entirety of 2025 reconciled in 1 go! Up to that point, there were always some odd adjustments that needed to be made on a monthly basis (that was where the bookkeeper just created or adjusted journal entries to make end of months match bank accounts...). All that to say, I am very pleased and trust this app and their staff to make my accounting easier. And if there's a glitch, I have full confidence that I can reach out and get skillful help to solve whatever issue there might be. Highly recommended.

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 26, 2026

helpme [email protected]

Using app

29 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback. We did receive your email regarding app setup assistance, and our team shared the required steps to move forward. Unfortunately, we did not hear back afterward. We are happy to help you further—please reinstall our app and contact us again so we can assist you right away.

5 / 5 Share

Dec. 31, 2025

We've had great customer support with the Bridge app. Initially, we were looking for a way to sync the Shopify sales with QB. That worked, and as we experienced issues where we needed to make changes but were unsure how, their customer support offered solutions and very easy to understand step-by-step instructions to answer our questions and resolve our issues. Overnight response every time. Wonderful!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 10, 2025

We really appreciate the excellent support we recently received from your team. We find the app very useful and the integrations easy to manage. Recently, we encountered an issue with the re-sync of orders, and the QB Bridge support team was instrumental in resolving it. I would like to specifically thank Mohit for his quick response and clear communication, which led to a swift resolution of the issue. We truly appreciate his help.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 7, 2025

This app is amazing! We had been looking for a 3rd party integration for a long time and this one ticks all the boxes and at a reasonable monthly cost. Customer support is amazing!

Using app

3 days

Total reviews

3

Average rating

5.0

All reviews

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