LavenderLime review for Etsy Integration ‑ QuickSync

Oct. 17, 2023

I have used a lot of these types of apps and mostly they are good. With Quick Sync it started ok, there's not much functionality and it seemed to work. Unfortunately it let me add my inventory to Etsy twice which cost me but I was happy to take that on the chin. The problem was with order syncing. I kept getting errors saying the province code wouldn't sync and so the order wasn't pushed. After repeated requests for a fix, they just kept telling me each order was pushed now but didn't fix it. When I made a big deal of this they didn't address it or give me feedback on the ticket. When I chased they said they emailed me, which was clearly a lie. They could find a copy of the email to give me. Problems with syncing are ok if you have 5 orders a day, but when you get 50 it is unworkable so I decided to use someone else. I guess the real problem is Customer Services, they can't fix anything so say they are passing it to the devs and you don't hear anything. It's like a black hole.