Mortus Viventi review for Etsy Integration by QuickSync

Dec. 9, 2024

This app will allow customers on Etsy to purchase products that are out of stock at the sync'ed Shopify location. This has happened several times over the year with multiple attempts to get this resolved with the customer service team. They are well aware of this issue and simply re-sync the inventory as a temporary fix. This however just causes more problems and results in customers not coming back. I have incurred several unfortunate experiences with this app including losing my stores star seller rating due to the customers leaving negative reviews on the out of stock items, customer cancellations of orders, spent time having to manually update the inventory on Etsy to match what is have in stock on Shopify, and lost hours having to even recount inventory in my warehouse because the app integration will add stock sometimes instead of syncing properly to the location selected. It's a shame that I have communicated with their customer service team 6+ times, have well over 40+ screen shots of the errors through out the year, and still nothing has been done. I would not suggest anyone use this app unless you utilize a single location, but even then who knows.