Rating
5.0
feedback
191
chart
#370
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
15%
-
Less than a day
38%
-
Less than a month
40%
-
Less than a year
4%
-
More than a year
0%
Reviews Summary
The reviews for this Shopify App highlight the exceptional customer service provided by the support team, particularly by individuals like Joseph, Normie, and Thea. Customers appreciate the quick and efficient assistance they received in setting up and syncing their products to TikTok Shop. The live chat feature was praised for its effectiveness in resolving issues promptly. Users found the app easy to use and were impressed by the seamless synchronization of their products. However, there was one negative review mentioning difficulties in syncing products beyond a certain limit and the app becoming unusable for the user.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
May 18, 2024
I couldn't synch all the products from shopify to tiktok. Customer Service Agent (Joseph)helped me synch all the products and answered questions I had.
May 17, 2024
Joseph was a really fast and amazing help . I usually have issues with syncing platforms but he made it fast and easy for me. I really like that I was talking to a real person who answered all of my questions for the sync.He also went out of the way to send helpful videos that i'll need as well. Overall a very nice person with a easy set up process.
May 17, 2024
Worked with Joseph Morris today and he was awesome! Helpful and very responsive. Past my expectations and made it easy for someone like me who is not very computer savvy. If you're lucky enough to have his assistance you won!
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