Rating
4.6
feedback
8
chart
#10,524
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
12%
-
Less than a month
62%
-
Less than a year
12%
-
More than a year
0%
Reviews Summary
The reviews for the Shopify App are overwhelmingly positive, with users praising the exceptional customer support provided by Quinn and the ease of use of the app. Customers appreciate the unique concept of video pop-ups and the seamless integration of engaging video content into their websites. The app is highly recommended for lead generation and improving the overall user experience. However, there are some concerns about processing videos, with one user mentioning delays in uploading. Despite this, the majority of users find the app to be a game-changer for their e-commerce brands.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Nov. 7, 2024
I'm blown away by the exceptional customer support provided by Quinn. Their help desk team is incredibly responsive, knowledgeable, and efficient. My issues were resolved promptly, and I appreciate the personalized attention.
Oct. 20, 2024
Good Idea. Until you realize its been sitting for days, processing the videos. I have tried many times to reupload. Only the first one worked. Giving this 2 stars. the idea is good. the reality of using this sucks
Thank you for your feedback, and we are sorry to hear you encountered issues with video processing. We’ve identified the problem—your uploaded videos had slightly different encoding, which was causing processing to fail. If you reinstall the app, our support team will be more than happy to assist you with any issues you face. We appreciate your understanding!
July 23, 2024
We've been using Video Popups by Quinn for our e-commerce brand, which has been a game-changer for our website. The app is incredibly user-friendly and offers a seamless way to integrate engaging video content into our site. Highly recommended!
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