Quiver
Quiver
Rating
4.3
feedback
11
chart
#2,071
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
0%
-
Less than a month
0%
-
Less than a year
64%
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More than a year
27%
Reviews Summary
The reviews for the Quiver app on Shopify are a mix of positive and negative experiences. One user expressed disappointment with the poor communication, failed deliveries, and lack of refunds for canceled orders, resulting in a 2-star rating. On the other hand, several users gave glowing 5-star reviews praising Quiver for its efficient technology, seamless integration with Shopify, fast delivery services, responsive team, and environmentally conscious approach. Users highlighted the ease of use, reliability, and value of the app, emphasizing how it has transformed their delivery operations and boosted sales. Overall, the app seems to have a strong focus on providing fast and sustainable delivery options, with users appreciating the unique services and customer support provided by the Quiver team.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Aug. 27, 2024
Our initial experience seemed promising, but things quickly went downhill during our trial. We had to repeatedly call them just to arrange collection, and the communication was not just poor—it was shockingly bad. They failed to deliver on a same-day service, without offering any apology to us or our customer, who was left waiting for their parcel. To make matters worse, they charged us for canceled orders and didn’t even bother to provide a reason or refund when we inquired. Overall, I’m giving them 2 stars instead of 1, only in the hope that they might improve in the future. However, we won’t be using their services again.
July 13, 2024
A business that's going from strength to strength! They've got super tech, a responsive team and have boosted capacity, which has enabled them to fulfil even faster delivery
Sept. 18, 2023
I can't sing Quiver's praises enough! Our London delivery services have undergone a remarkable transformation, thanks to Quiver. Storing our inventory at Quiver has made our operations seamless, and the integration with Shopify is super quick and easy. To top it off, their highly responsive team is a true asset
Sept. 7, 2023
The best technology, the best buyer experience, and the best merchant experience. Wholeheartedly recommended.
June 19, 2023
I cannot recommend Quiver highly enough! This gem has entirely revamped our delivery offerings in London. Immediate, timed, and same-day delivery services are now not only feasible but also effortless, giving us a unique selling point over our competitors. We've chosen to store our inventory in Quiver's Micro Fulfilment Center, which enables all these delivery options without the need for physical stores. The app flawlessly integrates with Shopify, is fast, efficient, and environmentally conscious. We were apprehensive at first about inventory management however the admin dashboard gives us comprehensive visibility 24/7 on all stock levels, orders, and indicating which items need replenishment. The rave reviews we receive from our customers are a testament to its success. There is also something immensely satisfying about seeing the CO2 emissions you've saved with each delivery, a testament to their commitment to a greener e-commerce landscape. But it's not just the tech that's great, the team behind this app is very impressive. Their responsiveness and dedication to problem-solving have been a game-changer for us. They're always just an email or a phone call away, ready to tackle any issues that come up.
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