Quiver
Quiver
Rating
3.7
feedback
10
chart
#2,689
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
0%
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Less than a month
10%
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Less than a year
60%
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More than a year
30%
Reviews Summary
Quiver has received a mix of positive and negative reviews from ecommerce merchants. On the positive side, many users have praised the app for its seamless integration with Shopify, efficient delivery services, and environmentally conscious approach. Users appreciate the ease of use, reliability, and responsiveness of the Quiver team. The app's features, such as immediate, timed, and same-day delivery options, have helped businesses improve their customer service and gain a competitive edge. Additionally, the inventory management dashboard provides comprehensive visibility and contributes to reducing CO2 emissions with each delivery. However, there are also negative aspects highlighted in the reviews. Some users experienced poor communication, delays in service, and issues with canceled orders without proper refunds or explanations. These shortcomings have led to frustration and disappointment among some merchants, impacting their overall experience with the app.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Aug. 27, 2024
Our initial experience seemed promising, but things quickly went downhill during our trial. We had to repeatedly call them just to arrange collection, and the communication was not just poor—it was shockingly bad. They failed to deliver on a same-day service, without offering any apology to us or our customer, who was left waiting for their parcel. To make matters worse, they charged us for canceled orders and didn’t even bother to provide a reason or refund when we inquired. Overall, I’m giving them 2 stars instead of 1, only in the hope that they might improve in the future. However, we won’t be using their services again.
Sept. 18, 2023
I can't sing Quiver's praises enough! Our London delivery services have undergone a remarkable transformation, thanks to Quiver. Storing our inventory at Quiver has made our operations seamless, and the integration with Shopify is super quick and easy. To top it off, their highly responsive team is a true asset
Sept. 7, 2023
The best technology, the best buyer experience, and the best merchant experience. Wholeheartedly recommended.
June 19, 2023
I cannot recommend Quiver highly enough! This gem has entirely revamped our delivery offerings in London. Immediate, timed, and same-day delivery services are now not only feasible but also effortless, giving us a unique selling point over our competitors. We've chosen to store our inventory in Quiver's Micro Fulfilment Center, which enables all these delivery options without the need for physical stores. The app flawlessly integrates with Shopify, is fast, efficient, and environmentally conscious. We were apprehensive at first about inventory management however the admin dashboard gives us comprehensive visibility 24/7 on all stock levels, orders, and indicating which items need replenishment. The rave reviews we receive from our customers are a testament to its success. There is also something immensely satisfying about seeing the CO2 emissions you've saved with each delivery, a testament to their commitment to a greener e-commerce landscape. But it's not just the tech that's great, the team behind this app is very impressive. Their responsiveness and dedication to problem-solving have been a game-changer for us. They're always just an email or a phone call away, ready to tackle any issues that come up.
June 12, 2023
Quiver has been a great addition to our Shopify store! Really easy to set up and use and the Quiver team are super responsive and helpful! Would definitely recommend. Thanks Quiver!
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