QM: Quoting, Invoicing & Sales
Quoting & Invoicing for Shopify eCom & POS | QuoteMachine
Rating
4.2
feedback
12
chart
#2,992
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
8%
-
Less than a day
0%
-
Less than a month
0%
-
Less than a year
58%
-
More than a year
25%
Reviews Summary
QuoteMachine has received a mix of positive and negative reviews from users. Positive aspects highlighted include the app's ability to streamline the quote process, create customized offers, manage invoices, and provide excellent customer support. Users appreciate the intuitive system, easy customization, and world-class onboarding process. The app is praised for its clean and advanced-looking quotes, direct payment options, and the ability to automate processes. However, negative feedback revolves around spotty support, bugs in the app, quirky design issues, and integration problems with Shopify. Users have faced challenges with editing invoices, duplicate orders, data inconsistencies, and processing refunds.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
June 19, 2024
We needed a new quote and invoicing system for our company that has very specific requirements, and Quote Machine provided all the options. We have been using QM for almost 2 years and have found it to be the best solution offered through the Shopify apps. The only issue or suggestion I recommend for future developments, is the ability to pause the 2-way sync of products from QM to our Shopify website. We allow our customers to purchase replacement parts after we troubleshoot their problems, but we do not want these 'quick create' parts to show on our website or be available for purchase without a prior diagnosis from our service team. The ability pause the 2-way sync would solve this ongoing issue we've been having. Overall though, QM has provided what we need to streamline our quoting and invoicing process.
June 13, 2024
QM has been great for our company so far. Eli has been nothing but helpful assisting with all of our needs! Big upgrade compared to our last quote tool.
April 24, 2024
Quotemachine has been a valuable asset for my company. I have been using Quotemachine for a couple of years now for creating quotes, invoices and collecting payments. I use this software daily and it has been a huge help with my business. I highly recommend this business...
April 3, 2024
I wasted a month on this app . support is spotty at best. Eli the account mgr made mots of promises that never happened. This app has more bugs than a New York Sewer. Dont waste your time
We’re sorry to hear that your experience did not meet your expectations. Although custom feature development is not part of our standard service, our records show several feature requests were actively being developed to accommodate your unique business needs due to special requests from your account manager. Integrating these features seamlessly requires extensive testing to ensure the reliability of our service for all users. This thorough approach can lead to extended development times, but is crucial to avoid service disruptions. We regret any misunderstanding regarding the development timeline and had hoped to deliver these features with your continued collaboration. Thank you for your feedback as it helps us to refine our approach and customer service.
March 1, 2024
We were looking for a solution to streamline our quote process. We were in the process of upgrading our e-commerce platform and were developing a quoting process through Shopify. Quote-machine checked all the right boxes for our needs and more. The system is very intuitive and easy to customize. The onboarding process is world-class; our assigned advisors are easy to work with and guided us meticulously through the implementation. Is rare to receive this type of support. We are very pleased with the Quote-machine solutions integrated with our E-commerce.
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