QM: Quoting, Invoicing & Sales for Shopify

QM: Quoting, Invoicing & Sales

Quoting & Invoicing for Shopify eCom & POS | QuoteMachine

Rating

4.0

feedback

10

Reviews

chart

#1,688

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    10%
  • Less than a day
    0%
  • Less than a month
    0%
  • Less than a year
    60%
  • More than a year
    20%

Reviews Summary

QuoteMachine has received a mix of positive and negative reviews from users. Positive aspects highlighted include the app's ability to streamline the quote process, create customized invoices, and provide excellent customer support. Users appreciate the intuitive system, easy customization, and the world-class onboarding process. The app is praised for its engagement with customers, reliability, and the ability to customize offers for customers. On the other hand, negative feedback revolves around spotty support, bugs in the app, quirky design issues, and integration problems with Shopify leading to duplicate orders and data inconsistencies. Some users also faced challenges with processing refunds and noted inconsistencies in the quality of customer support.

Highlights

Positive aspects: Streamlining quote process, Customized invoices, Excellent customer support
Negative aspects: Spotty support, Bugs in the app, Integration issues with Shopify
Positive aspects: Intuitive system, Easy customization, World-class onboarding process
Negative aspects: Quirky design issues, Duplicate orders, Data inconsistencies
Positive aspects: Customer engagement, Reliability, Customization for customers

Rating Breakdown

  • 5
    70% (7 ratings)
  • 4
    10% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    20% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 24, 2024

Quotemachine has been a valuable asset for my company. I have been using Quotemachine for a couple of years now for creating quotes, invoices and collecting payments. I use this software daily and it has been a huge help with my business. I highly recommend this business...

Using app

--

Total reviews

1

Average rating

5.0

1 / 5 Share

April 3, 2024

I wasted a month on this app . support is spotty at best. Eli the account mgr made mots of promises that never happened. This app has more bugs than a New York Sewer. Dont waste your time

Using app

About 2 months

Total reviews

1

Average rating

1.0

Developer Reply

We’re sorry to hear that your experience did not meet your expectations. Although custom feature development is not part of our standard service, our records show several feature requests were actively being developed to accommodate your unique business needs due to special requests from your account manager. Integrating these features seamlessly requires extensive testing to ensure the reliability of our service for all users. This thorough approach can lead to extended development times, but is crucial to avoid service disruptions. We regret any misunderstanding regarding the development timeline and had hoped to deliver these features with your continued collaboration. Thank you for your feedback as it helps us to refine our approach and customer service.

5 / 5 Share

March 1, 2024

We were looking for a solution to streamline our quote process. We were in the process of upgrading our e-commerce platform and were developing a quoting process through Shopify. Quote-machine checked all the right boxes for our needs and more. The system is very intuitive and easy to customize. The onboarding process is world-class; our assigned advisors are easy to work with and guided us meticulously through the implementation. Is rare to receive this type of support. We are very pleased with the Quote-machine solutions integrated with our E-commerce.

Using app

2 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Oct. 12, 2023

I’ve been with Quote Machine for a little under a year and it has been very helpful with managing phone orders. Eli, my account representative, made all the difference in the world with me again with this app.

Using app

8 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Sept. 12, 2023

We have been using QuoteMachine in our store for quite some time and now have added it to our Shopify Ecommerce. We find it is the perfect software to customize offers for our customers. It allows us to present beautiful proposals with lots of options and to optimize the way we manage our follow-ups. Our customers often give us great feedback about their experience. We also appreciate that it has a proper invoicing module, which is needed for sales to companies.

Using app

10 minutes

Total reviews

1

Average rating

5.0

All reviews

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