R+L LTL Freight Quotes
R+L LTL Freight Quotes for Shopify | Eniture Technology
Rating
1.9
feedback
5
chart
#14,745
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
0%
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Less than a month
0%
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Less than a year
40%
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More than a year
40%
Reviews Summary
The reviews for the app show a mix of positive and negative feedback. On the positive side, users appreciate the app's functionality in automating shipping processes and saving time. They also praise the responsive customer service and quick bug fixes. However, on the negative side, some users express frustration with subscription issues, high costs, and discrepancies in shipping quotes that result in financial losses. Overall, the app seems to have a strong feature set but may have room for improvement in terms of pricing transparency and accuracy of shipping quotes.
Highlights
Review RSS Feed
All reviews
Aug. 20, 2025
I can't stand this app. I've had to use it for a couple sites and it's nothing but a headache. My opinion has slowly devolved over 5 years now into despising everything about it. Our current issue is that we pay $25/month for the middle plan. But we can't change a single setting. Every time we try to use the app in any way it prompts us to approve a subscription for the $20/month one, and literally says "replaces your current $25/month subscription". If, in desperation, I click "approve" to go to the lower plan, then the app will just throw errors. I'm so over it. I've reached out with questions to their support before, telling them I've already searched documentation, and they basically just told me to read the documentation. Ugh I can't stand that this is one of the only options we have for our shipping needs, it's so frustrating.
April 8, 2022
I have been going thru the 38 Page guide to get the app to work. I have things set up and they have been working with the Company to fix the Freight Calculation issue. Good service and great response to helping get this fixed. I would recommend this
Thank you for your review. I just checked our support desk and you haven't requested any assistance from us. I will open a support ticket for you. The notification will go to the email address associated with the Store Owner email address. If you'd like our help, reply to the support ticket with the information requested. You can open a support ticket yourself, any time, by emailing [email protected] or by phoning 404-369-0680 x2 between 9AM and 5PM Eastern Time on weekdays.
Dec. 10, 2018
This app is incredible! I can't believe we ran the store for years, manually adding shipping. Such a waste of precious time having to answer shipping quotes all the time. Now the website simply does the work for us. Best of all, we teamed up the LTL app with the Fed-Ex parcel app. They work together and can bundle all items together in one shipping quote. The company is REALLY good to work with. Very responsive, and has fixed a few bugs in our program QUICKLY. Thanks Team!!!
Aug. 8, 2018
Makes working with R&L a breeze!!! Love this app!! Super well made!! Love that there are no bugs!! These guys care....we love it!!
Aug. 28, 2018
We have been using R+L LTL Freight Quotes App for quite some time now. The App seems to expensive for what it is. The quotes are not matching the bills from R&L. We are loosing money on almost every shipping transaction.
The app retrieves shipping rates directly from R+L. As long as the shipping parameters entered into the app match what is used when processing the shipment on R+L's website, the rates will match to the penny.
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