AutoRaf for Shopify

AutoRaf

Increase sales with hands-off reoccurring raffle of customers.

View on App Store

Rating

3.1

feedback

8

Reviews

chart

#10,258

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    25%
  • Less than a day
    12%
  • Less than a month
    12%
  • Less than a year
    50%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify App are mixed, with both positive and negative aspects highlighted by users. On the positive side, users appreciate the simplicity and effectiveness of the app, as well as the excellent customer service provided by the developers. The app is praised for its ability to offer incentives to customers through raffles and lucky draws, increasing engagement and encouraging more frequent shopping. Users also mention the ease of use and quick setup process, making it a convenient tool for e-commerce businesses. However, there are some negative aspects mentioned in the reviews. Some users caution about the subscription plans, advising others to be careful and uninstall the app if not in use to avoid unexpected charges. Additionally, there are complaints about bugs and technical issues, such as the app not loading properly and difficulties in saving raffles. Some users also express a desire for more features, like the option to offer physical items as prizes instead of just discounts, suggesting room for improvement in the app's functionality.

Highlights

Simplicity and effectiveness of the app
Excellent customer service
Subscription plans and potential charges
Bugs and technical issues
Desire for additional features like offering physical items as prizes

Rating Breakdown

  • 5
    50% (4 ratings)
  • 4
    25% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    25% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Jan. 6, 2023

Be really careful to read about the subscription plans and uninstall the app if you are not using it. They will be happy to charge you the monthly fee even if you don't use the app.

Using app

About 2 months

Total reviews

3

Average rating

3.7

Developer Reply

Hi. I'm sorry this caused frustration. Raffle follows a very common pattern with Shopify Apps of a monthly charge after a free trial period. The app can be uninstalled at any time and of course can be re-installed at any time for future use.

4 / 5 Share

Dec. 31, 2022

I just installed it , but want to ask if there is any video demo ? And is the client getting raffle ticket automatically? Can we make it as product it self ? So the client can buy raffles tickits ?

Using app

2 days

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for your review and for reaching out with this question. I currently do not have a demo video. And yes, participants who purchase on your store are automatically entered into subsequent raffle drawings. You are able to configure a raffle to only honor purchases of a single product to trigger an entry into the next drawing. Happy new year!

5 / 5 Share

Feb. 5, 2021

It's Perfect for my e-shop. Thanks again for reactivity and request for modification. That's great for my business :) I will be able to make full use of this system for my clients and that is very good news. Thanks you

Using app

11 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Jan. 10, 2021

Great app, simple & effective and easy to setup. However, it has no option for offer a product or physical item as the prize which is more what I’m looking for as an alternative to discounts. Would be the best app if developers could add this option as I haven’t seen any other app available that’s as simple and straightforward to setup and manage.

Using app

3 months

Total reviews

3

Average rating

4.7

Developer Reply

Thanks for the review! If the item is available in your store a raffle can be set up with a product specific discount code as the winner’s reward. Always feel free to reach out with any questions.

1 / 5 Share

Oct. 6, 2020

This app was buggy for me. It wouldn't load and I couldn't even save my first raffle. I tried refreshing and logging out/in to no avail.

Store

HairByB

Using app

About 22 hours

Total reviews

1

Average rating

1.0

Developer Reply

I apologize for the issue you had here. I am always available via "[email protected]" to investigate a problem and determine its cause and/or any change I can make.

All reviews

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