AutoRaf for Shopify

AutoRaf

Increase sales with hands-off reoccurring raffle of customers.

View on App Store

Rating

3.1

feedback

8

Reviews

chart

#4,291

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    25%
  • Less than a day
    12%
  • Less than a month
    12%
  • Less than a year
    50%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify app are mixed, with some users praising its simplicity and effectiveness in setting up raffles and incentives for customers. Positive aspects highlighted include the app being easy to use, great for increasing engagement, and offering excellent customer service with quick responses to requests for modifications. However, there are also negative reviews mentioning issues with subscription plans, bugs causing the app not to load or save raffles, and limitations such as not being able to offer physical items as prizes. Users have requested features like video demos and the ability to sell raffle tickets as products.

Highlights

Mixed reviews with positive and negative feedback on functionality and features
Ease of use and effectiveness in setting up incentives
Issues with subscription plans and bugs
Desire for additional features like video demos and selling raffle tickets as products
Praise for customer service and quick response to user requests

Rating Breakdown

  • 5
    50% (4 ratings)
  • 4
    25% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    25% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Jan. 6, 2023

Be really careful to read about the subscription plans and uninstall the app if you are not using it. They will be happy to charge you the monthly fee even if you don't use the app.

Using app

About 2 months

Total reviews

3

Average rating

3.7

Developer Reply

Hi. I'm sorry this caused frustration. Raffle follows a very common pattern with Shopify Apps of a monthly charge after a free trial period. The app can be uninstalled at any time and of course can be re-installed at any time for future use.

4 / 5 Share

Dec. 31, 2022

I just installed it , but want to ask if there is any video demo ? And is the client getting raffle ticket automatically? Can we make it as product it self ? So the client can buy raffles tickits ?

Using app

2 days

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for your review and for reaching out with this question. I currently do not have a demo video. And yes, participants who purchase on your store are automatically entered into subsequent raffle drawings. You are able to configure a raffle to only honor purchases of a single product to trigger an entry into the next drawing. Happy new year!

5 / 5 Share

Feb. 5, 2021

It's Perfect for my e-shop. Thanks again for reactivity and request for modification. That's great for my business :) I will be able to make full use of this system for my clients and that is very good news. Thanks you

Using app

11 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Jan. 10, 2021

Great app, simple & effective and easy to setup. However, it has no option for offer a product or physical item as the prize which is more what I’m looking for as an alternative to discounts. Would be the best app if developers could add this option as I haven’t seen any other app available that’s as simple and straightforward to setup and manage.

Using app

3 months

Total reviews

3

Average rating

4.7

Developer Reply

Thanks for the review! If the item is available in your store a raffle can be set up with a product specific discount code as the winner’s reward. Always feel free to reach out with any questions.

1 / 5 Share

Oct. 6, 2020

This app was buggy for me. It wouldn't load and I couldn't even save my first raffle. I tried refreshing and logging out/in to no avail.

Store

HairByB

Using app

About 22 hours

Total reviews

1

Average rating

1.0

Developer Reply

I apologize for the issue you had here. I am always available via "[email protected]" to investigate a problem and determine its cause and/or any change I can make.

All reviews

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