oxolloxo review for RS: AI Search Bar & Filter
Feb. 16, 2026
Stay away from this Search Bar. They can deactivate the search bar for 6 days without any notifications if there is a certain amount of searches exceeded. Mind you, if you have a big team, then your internal searches are counted and once you are over, they will deactivate the search. No real time customer service, too slow to respond. The only time they will respond the fastest is when you install the app for the first time, so that they can push you to upgrade to a paid plan and then when you cancel, they will email you immeditely asking you to upgrade to a higher plan and telling you that they don't have any fault. PAY one time for a search bar, who doesn't charge you or block you for search counts.
Thanks for your feedback! We are committed to transparency in how our policies operate, so we must respectfully clarify that several statements in this review are inaccurate. Our plans are based on sessions (not individual searches), and internal activity from logged-in Shopify admin accounts is not counted toward usage. Merchants receive automated email notifications at 90% and 100% of their session limit, along with visible in-app alerts, so there is advance notice before any limit is reached. If a plan’s session allowance is exceeded, the app temporarily pauses for the remainder of the billing cycle and automatically reactivates at the start of the next cycle, or immediately upon upgrading; it is never permanently disabled. We aim to provide timely, reliable support across time zones, and we’re happy to review usage together and help choose the right plan to ensure everything runs smoothly.
