Gamers247 review for RS: Smart Search Bar & Filter
Sept. 1, 2025
We've had the app installed since 2022, paying $9 a month. During that time, I was not able to change the colour of the main search bar to match my store, and quite often, search results could not be clicked on for no apparent reason. This past month, the search function was also disabled halfway through the month, meaning we lost all search functionality on our store. This is wholly unprofessional, especially considering the app is being paid for.
We regret that you changed your 5★ review to 1★ and we're truly sorry for any inconvenience. We’ve already reached out via email to resolve the issue of the search being disabled after exceeding your subscription plan’s limits, and we would be happy to investigate and help resolve the other questions as well! We truly value that you’ve been with us since 2022, and it’s disappointing to hear about your experience — our team would love the chance to make things right.
